---
title: "AI results in customer contact"
url: "https://pegamento.nl/en/ai-results-in-customer-contact/"
lang: "en"
type: "page"
description: "Wondering how much impact AI can really make? What can the use of AI in customer contact really contribute to your business processes. Download whitepaper Contact See what AI can do for you With our advanced AI calculator, you will"
last_modified: "2026-09-29T13:16:59+00:00"
translations:
  nl: "https://pegamento.nl/ai-resultaten-in-klantcontact/"
---

# AI results in customer contact

# Wondering how much impact AI can really make?

What can the use of AI in customer contact really contribute to your business processes.

[

Download whitepaper

](#link-whipa)

[

Contact

](https://pegamento.nl/en/contact-2/)

## See what AI can do for you

With our advanced AI calculator, you will discover within minutes what concrete value artificial intelligence can bring to your organization. From rapidly automating repetitive administrative tasks to intelligently handling complex customer queries and optimizing entire business processes. AI implementation allows you to save significantly on operational costs and stimulates sustainable growth.

**Go through the 3 easy steps and immediately discover where AI solutions can make your organization smarter, faster and more successful. You’ll get detailed results including potential ROI right away! **

1

### AI-businesscasecalculator

FTEs handling digital customer contact: 10

Number of digital customer interactions per year (email, WhatsApp, chat, etc.): 10000

Average handling time per contact (in minutes): 1

Cost per FTE per year (€): 25000

Calculate the benefits of AI

2

### Expected outcomes following AI implementation*

Remaining contacts to be dealt with:

FTEs still required for this:

After implementing AI, you will save:

Payback period for the solution:
month

*No rights may be derived from this calculation.

It could be even better.

The data entered shows that there is more work than there are FTEs to handle it. Is this correct?

Yes, that's right, carry on with the calculations.
No. Run a new calculation.

Is the figure for the number of FTEs and/or contacts correct? Your FTEs are handling fewer than one contact per hour.

Yes, that's right
No, incorrect entry

3

### Other income

- Faster processing

- Shorter waiting times

- 24/7 Availability

- Improved customer satisfaction

- Better insights through data analysis

- More flexible scalability

- Better quality work for staff

- Minimum margins of error

**Sound interesting? Shall we discuss the case sometime? We’ll put the kettle on.**

Great, I'd love to get in touch.
No, that’s fine. Learn more about AI applications
Do another calculation
Please email me this calculation

×

### Please email me the AI business case

Enter your details and receive the calculation straight away in your inbox.

Send calculation

## How the AI Calculator calculates your potential profit

At a glance, our AI calculator gives you a powerful, indicative picture of what artificial intelligence can do for your organization. The calculator is based on years of hands-on experience with AI implementations and Agentic AI solutions at a variety of customers. Pegamento currently positions RPA as “Agentic AI”: an evolution from executive bots to self-thinking assistants that not only follow instructions, but take initiative and act independently. We combine smart input data such as number of employees, staff costs, processing time and annual customer contact volume to calculate a realistic estimate of your potential time savings, cost reduction and productivity improvement.

We deliberately take a conservative calculation approach: cautious rather than overly optimistic. However, practice regularly shows that AI solutions deliver even more than our calculator predicts. Especially when the right processes are automated with Agentic AI technology, operational efficiency increases exponentially.

**In short: the AI calculator gives you a realistic starting point for your digital transformation and often that turns out to be just the beginning of the possibilities.**

## Start your orientation here

[

AI Driven intelligence

](https://pegamento.nl/en/ai-powered-intelligence/)

[

Omnichannel and corporate telephony

](https://pegamento.nl/en/omnichannel-corporate-telephony/)

[

CX Solutions

](https://pegamento.nl/en/cx-solutions-development/)

[

Computer Vision

](https://pegamento.nl/computer-vision/)

## Want to know what AI can bring to you?

We like to show what the application of AI does to your daily practice.

## AI solutions implemented at:

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