--- title: "Home" url: "https://pegamento.nl/en/" lang: "en" type: "page" description: "Smart technology. Human difference. Customer engagement solutions that automate where possible and connect where necessary. We deliver customer contact solutions that automate where they can and connect where they need to. What can we help you with? What can we" last_modified: "2026-09-23T12:51:46+00:00" translations: nl: "https://pegamento.nl/home/" --- # Home ![KVK-Sprinklr-referentie](https://pegamento.nl/wp-content/uploads/elementor/thumbs/KVK-Sprinklr-Referentie-r4e9dmfzwpjkk73vl2rtk3h3f7oa5yylfivkoboveo.png) ![113: bereikbaarheid van zelfmoordpreventie](https://pegamento.nl/wp-content/uploads/elementor/thumbs/113-zelfmoordpreventie-bereikbaarheid-r4e9dndu3jkuvt2ifl6g4l8k0ljndo2brnj25lnh8g.png) ![GasUnie is klant bij Pegamento voor Phone System](https://pegamento.nl/wp-content/uploads/elementor/thumbs/GasUnie-Pegamento-r8u69763u3umowfvazcfvw4x5er4axgxzs928rn7cw.webp) ![Achmea-Pegamento](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Achmea-Pegamento-r8u7ox8dwwnnkfb49u8dlc91xpt8vbt7fslxxwyayo.webp) ![Kleuterschool Referentie Pegamento](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Kindergarden-Referentie-Pegamento-r4e9dmfzwpjkk73vl2rtk3h3f7oa5yylfivkoboveo.png) ![Mind Hulplijn-Pegamento](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Mind-hulplijn-Pegamento-r8u67316giyekhignkfnrxcl176dzg2opbeqdcs3cw.webp) ![Grafisch Lyceum Utrecht - VoIP](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Grafisch-lyceum-phone-system-voip-rdj0hx85erg6p8xvbpq1e95zp6z1ygp2i0f7dtwni8.png) ![Rijkswaterstaat computer vision toepassing](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Rijkswaterstaat-Pegamento-r8u62fpwo0ld5w9hsk42g3kjam31xbmgqbaay3o64g.webp) ## Smart technology. Human difference. # Customer engagement solutions that automate where possible and connect where necessary. We deliver customer contact solutions that automate where they can and connect where they need to. [ What can we help you with? ](https://pegamento.nl/en/?page_id=27317&utm_source=btn&utm_medium=web&utm_campaign=btm+onsv&utm_id=ons+verhaal) [ What can we help you with? ](https://pegamento.nl/en/about-us/) ## Smart technology. Human difference. ## We deliver customer contact solutions that automate where they can and connect where they need to. [ What can we help you with? ](https://pegamento.nl/en/about-us/) ![KVK-Sprinklr-referentie](https://pegamento.nl/wp-content/uploads/elementor/thumbs/KVK-Sprinklr-Referentie-r4e9dmfzwpjkk73vl2rtk3h3f7oa5yylfivkoboveo.png) ![113: bereikbaarheid van zelfmoordpreventie](https://pegamento.nl/wp-content/uploads/elementor/thumbs/113-zelfmoordpreventie-bereikbaarheid-r4e9dndu3jkuvt2ifl6g4l8k0ljndo2brnj25lnh8g.png) ![GasUnie is klant bij Pegamento voor Phone System](https://pegamento.nl/wp-content/uploads/elementor/thumbs/GasUnie-Pegamento-r8u69763u3umowfvazcfvw4x5er4axgxzs928rn7cw.webp) ![Achmea-Pegamento](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Achmea-Pegamento-r8u7ox8dwwnnkfb49u8dlc91xpt8vbt7fslxxwyayo.webp) ![Kleuterschool Referentie Pegamento](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Kindergarden-Referentie-Pegamento-r4e9dmfzwpjkk73vl2rtk3h3f7oa5yylfivkoboveo.png) ![Mind Hulplijn-Pegamento](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Mind-hulplijn-Pegamento-r8u67316giyekhignkfnrxcl176dzg2opbeqdcs3cw.webp) ![Grafisch Lyceum Utrecht - VoIP](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Grafisch-lyceum-phone-system-voip-rdj0hx85erg6p8xvbpq1e95zp6z1ygp2i0f7dtwni8.png) ![Rijkswaterstaat computer vision toepassing](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Rijkswaterstaat-Pegamento-r8u62fpwo0ld5w9hsk42g3kjam31xbmgqbaay3o64g.webp) ## How independent do you want to be? How much control do you really have over your data, infrastructure, and critical technology? This white paper shows where digital dependencies arise and helps you determine **how sovereign your organization wants to be—and needs to be**. [ Download “Digital Sovereignty” ](https://pegamento.nl/en/how-independent-do-you-want-to-be/) ![](https://pegamento.nl/wp-content/uploads/2026/09/Billboard-1024x576.webp) ## Improve your workflows - [ **AI driven intelligence** – Working smarter with AI ](https://pegamento.nl/en/ai-powered-intelligence/) - [ **Omnichannel & business telephony** – Reachable anytime, anywhere ](https://pegamento.nl/en/omnichannel-corporate-telephony/) - [ **CX Solutions** – Customer-centric to the core ](https://pegamento.nl/en/cx-solutions-development/) - [ **Computer Vision** – See what really matters ](https://pegamento.nl/en/computer-vision/) ## Current References [ ![Voice - Pegamento](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Pegamento-zintuigen-proeven-r2ctfbbvyux4xm7knvjgqjo1s4597v0obvybc0nwmg.png) ## Chamber of Commerce Voicebot ensures 85-90% correct call routing and one customer number for all channels. Read the reference ](https://pegamento.nl/en/customercase/chamber-of-commerce/) [ ![Horen - Pegamento](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Pegamento-zintuigen-ear-r2ctfae1s0vum08xtd4u61wl6q9w05wxzratuqpaso.png) ## 113 Suicide Prevention One platform for chat & telephony with real-time insight and immediate assistance. Read the reference ](https://pegamento.nl/en/customercase/113-suicide-prevention/) [ ![Doen - Pegamento](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Pegamento-zintuigen-voelen-r2ctfbbvyux4xm7knvjgqjo1s4597v0obvybc0nwmg.png) ## Kindergarden 40% shorter response time and 15% more logins by deploying Sprinklr + Phone System. Read the reference ](https://pegamento.nl/klantcase/omnichannel-oplossing-voor-kindergarden/) ## Switch to Pegamento now As a contact center, you can’t afford downtime or outdated technology. Pegamento offers telephony, digital channels, smart routing, and reporting—all seamlessly integrated through Sprinklr and our VoIP platform. Scalable, reliable, and AI-ready! [ Make the switch ](https://pegamento.nl/en/platform-transfer/) Transfer > “Human interaction remains important when resolving customer inquiries—unless it’s a question that’s been asked many times before and AI can provide a perfect answer based on its own knowledge base. So, fast where possible and personal where necessary.” We call that “The Human Lead.” Serge Poppes, CEO Pegamento [ Our Vision for the Use of AI ](https://pegamento.nl/en/about-us/) ![Serge Poppes is CEO van Pegamento](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Serge-Poppes-CEO-Pegamento-roeu43w3kaewvgmne9h930j23j7p2q3bwo6q3zdyps.webp) ## Principals ![Auris-Pegamento](https://pegamento.nl/wp-content/uploads/2025/07/Auris-Pegamento.webp) ![Bakkerij Amstelveld-Pegamento](https://pegamento.nl/wp-content/uploads/2025/07/Bakkerij-Amstelveld-Pegamento.webp) ![Knowledge Base oplossing voor Mediq](https://pegamento.nl/wp-content/uploads/2025/07/Mediq-Pegamento.webp) ![Achmea-Pegamento](https://pegamento.nl/wp-content/uploads/2025/07/Achmea-Pegamento.webp) ![HVA - Pegamento](https://pegamento.nl/wp-content/uploads/2025/07/HVA-Pegamento.webp) ![Gemeente Groningen-Pegamento](https://pegamento.nl/wp-content/uploads/2025/07/Gemeente-Groningen-Pegamento.webp) ![Vereniging Eigen Huis-Pegamento](https://pegamento.nl/wp-content/uploads/2025/07/Vereniging-Eigen-Huis-Pegamento.webp) ![UVA-Pegamento](https://pegamento.nl/wp-content/uploads/2025/07/UVA-Pegamento.webp) ![Trimbos Instituut-Pegamento](https://pegamento.nl/wp-content/uploads/2025/07/Trimbos-Instituut-Pegamento.webp) ![Kleuterschool Referentie Pegamento](https://pegamento.nl/wp-content/uploads/2025/04/Kindergarden-Referentie-Pegamento.png) ![113: bereikbaarheid van zelfmoordpreventie](https://pegamento.nl/wp-content/uploads/2025/04/113-zelfmoordpreventie-bereikbaarheid.png) ![KVK-Sprinklr-referentie](https://pegamento.nl/wp-content/uploads/2025/04/KVK-Sprinklr-Referentie.png) ![Signify-Pegamento](https://pegamento.nl/wp-content/uploads/2025/07/Signify-Pegamento.webp) ![GasUnie is klant bij Pegamento voor Phone System](https://pegamento.nl/wp-content/uploads/2025/07/GasUnie-Pegamento.webp) ![Logo van onze klant Metropoolregio Rotterdam Den Haag](https://pegamento.nl/wp-content/uploads/2026/08/OV-rotterdam.png) ![SKK Kozijnwacht-Pegamento](https://pegamento.nl/wp-content/uploads/2025/07/SKK-Kozijnwacht-Pegamento.webp) ![Villa Pardoes-Pegamento](https://pegamento.nl/wp-content/uploads/2025/07/Villa-Pardoes-Pegamento.webp) ![Luisterlijn-referentie](https://pegamento.nl/wp-content/uploads/2025/04/Luisterlijn-referentie.png) ## Partners ![Sprinklr biedt een uitgebreid pakket voor het optimaliseren van klantcontacten](https://pegamento.nl/wp-content/uploads/2025/08/Sprinklr-Pegamento-300x169.webp) ![Nice-Pegamento](https://pegamento.nl/wp-content/uploads/2025/08/Nice-Pegamento-300x169.webp) ![Mendix is het Low-Code-platform](https://pegamento.nl/wp-content/uploads/2025/08/Mendix-Pegamento-300x169.webp) ![uniserver-logo](https://pegamento.nl/wp-content/uploads/2025/07/uniserver-logo-300x169.webp) [ ![Nice-Pegamento](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Nice-Pegamento-ra3lcu7xib9yvqomz955cqzsvvntkrizxmkdkiktwg.webp) ](/technologie)[ ![Mendix is het Low-Code-platform](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Mendix-Pegamento-ra3lcw3lvzcjiylwo9yehqiq2nek05qglvvcj2i1k0.webp) ](/technologie)[ ![uniserver-logo](https://pegamento.nl/wp-content/uploads/elementor/thumbs/uniserver-logo-r8g8vvny7n8e6f1sn7cabgtpaxumxgepdtj7vm6vds.webp) ](/technologie)[ ![Sprinklr biedt een uitgebreid pakket voor het optimaliseren van klantcontacten](https://pegamento.nl/wp-content/uploads/elementor/thumbs/Sprinklr-Pegamento-ra3lcv5rp5b97cn9trjrx8r9h9j6sgmq9r7v1sjfq8.webp) ](/technologie) ## Most recent blog post ## Participate Delve into smart technology and discover what’s really possible. Read. Listen. Ask questions. Or just talk to our team. ![Zien](https://pegamento.nl/wp-content/uploads/elementor/thumbs/pagamento-icoon-borden-light-01-r3fedlm3jka2uj3mfn0ein69bp8swomkc81gpprylk.png) ## Read the white papers ![Zien](https://pegamento.nl/wp-content/uploads/elementor/thumbs/pagamento-icoon-borden-light-01-r3fedlm3jka2uj3mfn0ein69bp8swomkc81gpprylk.png) ## Watch the webinar ![Horen](https://pegamento.nl/wp-content/uploads/elementor/thumbs/pagamento-icoon-borden-light-02-r3fedpdgawf84yy5tomwsm83p8q9rh1hoqnemtmdwo.png) ## Listen to the podcast ![Spraak](https://pegamento.nl/wp-content/uploads/elementor/thumbs/pagamento-icoon-borden-light-03-r3fedt4t28kdfesp7q9f2l9y2s7qm9gf199cjxgt7s.png) ## Talk to our team