---
title: "Sprinklr Customer Experience Platform"
url: "https://pegamento.nl/en/sprinklr-customer-experience-platforms/"
lang: "en"
type: "page"
description: "Sprinklr Customer Expereince Platform One CX platform for the entire customer experience. From social media and live chat to email, WhatsApp and voice. Sprinklr integrates them all. Download whitepaper Contact Complete customer contact integration Sprinklr is the global leader in"
last_modified: "2026-06-30T10:18:57+00:00"
translations:
  nl: "https://pegamento.nl/sprinklr-customer-experience-platform/"
---

# Sprinklr Customer Experience Platform

# Sprinklr Customer Expereince Platform

One CX platform for the entire customer experience. From social media and live chat to email, WhatsApp and voice. Sprinklr integrates them all.

[**
Download whitepaper

](https://pegamento.nl/en/contact-2/)

[

Contact

](https://pegamento.nl/en/contact-2/)

## Complete customer contact integration

**Sprinklr** is the global leader in Customer Experience Management (CXM), offering organizations a single integrated platform for managing all customer interactions. From social media and live chat to email, WhatsApp and voice, [Sprinklr](https://www.sprinklr.com/) unites more than 30 customer channels in one clear and intelligent environment. With powerful AI, automation and real-time analytics, Sprinklr is the solution for organizations looking to combine customer satisfaction, efficiency and scalability.

## European implementation partner of Sprinklr

Pegamento is exclusive implementation partner of Sprinklr in Europe, and goes beyond implementation. We sell, implement and enrich the Sprinklr platform with our own technologies. This gives us a unique proposition for organizations looking for an integrated and flexible customer contact solution.

An important part of that added value is our own telephony layer**: [Pegamento Phone System](https://pegamento.nl/en/phone-system/)**. This cloud-native voice solution also completes Sprinklr’s telephony offering. So we offer one environment for chat, mail, social and voice , fully integrated with Sprinklr’s workflow, analytics and case management.

In addition, we are expanding the platform to include:

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Our AI connector**, for interfacing with OpenAI and Meta LLaMA

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**
A dynamic, integrable knowledge base**

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**
Smart RPA integrations**, for example with NICE

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Custom-built apps and flows with Mendix**

**The result?**  One central platform that truly handles everything from customer demand to fulfillment, regardless of the channel or technology behind it.

## What makes Sprinklr special?

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**
Full omnichannel coverage** through more than 30 channels

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**
Conversational AI: from GenAI chatbots to agent copilot**

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**
One case, one customer view, one data structure, across all channels**

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Real-time insights with AI-driven dashboards** and analytics

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**
Seamless integration** with underlying systems (CRM, ERP)

![Klantcontact](https://pegamento.nl/wp-content/uploads/2025/04/omnichannel2-1.webp)**
![Klantcontact](https://pegamento.nl/wp-content/uploads/2025/04/Omnichannel1-e1744024787585.webp)

## Who is Sprinklr suitable for?

Sprinklr is the solution for organizations with complex customer queries, many interaction channels and high customer experience and compliance requirements. For example:

- Care and welfare institutions

- Government organizations and implementing agencies

- Energy companies and grid operators

- Financial service providers

- Retail and e-commerce

## Want to know more?

Find out how Pegamento and Sprinklr are making a difference together. Request a demo, receive a tailored proposal or schedule an immediate session with our Sprinklr consultants.

## Why Pegamento?

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Official Sprinklr implementation partner and reseller in Europe

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Expanded with proprietary solutions such as Pegamento Phone System** and AI components

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Expertise in customer processes, technology and change management

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Experience with integrations with Salesforce, SAP, Exact, Microsoft, Mendix, etc.

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No one-size-fits-all: we make Sprinklr a real fit for your organization

## Collaborations

![113 zelfmoordpreventie-bereikbaarheid](https://pegamento.nl/wp-content/uploads/2025/04/113-zelfmoordpreventie-bereikbaarheid.png)

![Kindergarden Referentie Pegamento](https://pegamento.nl/wp-content/uploads/2025/04/Kindergarden-Referentie-Pegamento.png)

![KVK-Sprinklr Referentie](https://pegamento.nl/wp-content/uploads/2025/04/KVK-Sprinklr-Referentie.png)

![ATKB-Kennisbank](https://pegamento.nl/wp-content/uploads/2025/04/ATKB-Kennisbank.png)