{"id":33768,"date":"2026-08-06T14:19:57","date_gmt":"2026-08-06T12:19:57","guid":{"rendered":"https:\/\/pegamento.nl\/klantcase\/gasunie-chooses-workplacex-for-future-proof-telephone-accessibility\/"},"modified":"2026-09-09T15:47:14","modified_gmt":"2026-09-09T13:47:14","slug":"gasunie-chooses-workplacex-for-future-proof-telephone-accessibility","status":"publish","type":"klantcase","link":"https:\/\/pegamento.nl\/en\/customercase\/gasunie-chooses-workplacex-for-future-proof-telephone-accessibility\/","title":{"rendered":"Gasunie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"33768\" class=\"elementor elementor-33768 elementor-33766\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"klantcase\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48a52cfb e-flex e-con-boxed e-con e-parent\" data-id=\"48a52cfb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:30217,&quot;url&quot;:&quot;https:\\\/\\\/pegamento.nl\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/Gasunie-kiest-voor-Pegamento.webp&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-73fc7fd6 e-grid e-con-full e-con e-child\" data-id=\"73fc7fd6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-574940a2 e-con-full e-flex e-con e-child\" data-id=\"574940a2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6b6cd1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a6b6cd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A deep partnership ensures improved accessibility and future-proofing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35b4d6fe elementor-widget elementor-widget-heading\" data-id=\"35b4d6fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">A fully managed telephony solution<\/h1>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c07f34e e-con-full e-flex e-con e-child\" data-id=\"c07f34e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5719b6c1 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"5719b6c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pegamento.nl\/en\/contact-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download whitepaper<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57257158 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"57257158\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pegamento.nl\/en\/contact-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c1ffc07 e-flex e-con-boxed e-con e-parent\" data-id=\"7c1ffc07\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-27e4c0e9 e-con-full e-flex e-con e-child\" data-id=\"27e4c0e9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f1b74c9 elementor-widget elementor-widget-heading\" data-id=\"4f1b74c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Challenge<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ca5c552 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7ca5c552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 189.24 283.46\"><defs><style>      .cls-1 {        fill: none;        stroke: #489fc2;        stroke-linecap: round;        stroke-linejoin: round;        stroke-width: 5px;      }    <\/style><\/defs><polyline class=\"cls-1\" points=\"19.87 21.48 169.37 141.73 19.87 261.98\"><\/polyline><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">System Integration<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 189.24 283.46\"><defs><style>      .cls-1 {        fill: none;        stroke: #489fc2;        stroke-linecap: round;        stroke-linejoin: round;        stroke-width: 5px;      }    <\/style><\/defs><polyline class=\"cls-1\" points=\"19.87 21.48 169.37 141.73 19.87 261.98\"><\/polyline><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Outsourcing Technical Management<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 189.24 283.46\"><defs><style>      .cls-1 {        fill: none;        stroke: #489fc2;        stroke-linecap: round;        stroke-linejoin: round;        stroke-width: 5px;      }    <\/style><\/defs><polyline class=\"cls-1\" points=\"19.87 21.48 169.37 141.73 19.87 261.98\"><\/polyline><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Future-proofing<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3dccd9f1 e-con-full e-flex e-con e-child\" data-id=\"3dccd9f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c99389c elementor-widget elementor-widget-heading\" data-id=\"4c99389c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Result<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5251ebfd elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5251ebfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 189.24 283.46\"><defs><style>      .cls-1 {        fill: none;        stroke: #489fc2;        stroke-linecap: round;        stroke-linejoin: round;        stroke-width: 5px;      }    <\/style><\/defs><polyline class=\"cls-1\" points=\"19.87 21.48 169.37 141.73 19.87 261.98\"><\/polyline><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Available Anywhere, Anytime<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 189.24 283.46\"><defs><style>      .cls-1 {        fill: none;        stroke: #489fc2;        stroke-linecap: round;        stroke-linejoin: round;        stroke-width: 5px;      }    <\/style><\/defs><polyline class=\"cls-1\" points=\"19.87 21.48 169.37 141.73 19.87 261.98\"><\/polyline><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Far-reaching professionalization of the organization<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 189.24 283.46\"><defs><style>      .cls-1 {        fill: none;        stroke: #489fc2;        stroke-linecap: round;        stroke-linejoin: round;        stroke-width: 5px;      }    <\/style><\/defs><polyline class=\"cls-1\" points=\"19.87 21.48 169.37 141.73 19.87 261.98\"><\/polyline><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">A True Partnership<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-566a7ab7 e-flex e-con-boxed e-con e-parent\" data-id=\"566a7ab7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5edcbc51 e-con-full e-flex e-con e-child\" data-id=\"5edcbc51\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54024392 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"54024392\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f660201 e-con-full e-flex e-con e-child\" data-id=\"5f660201\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-1654101e e-con-full e-flex e-con e-child\" data-id=\"1654101e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5aca69ea elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5aca69ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Gasunie is a leading European energy infrastructure company and plays a key role in the transportation and storage of energy. To ensure that employees remain easily reachable and to prepare its telephony system for future developments, Gasunie sought a flexible, scalable, and user-friendly cloud-based telephony solution. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fee34f4 elementor-widget elementor-widget-text-editor\" data-id=\"6fee34f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>The Challenge \/ Current Situation<br><\/strong><\/p><p>Telephone accessibility is essential for Gasunie. Employees must be reachable from various locations and devices, while the new telephony environment had to integrate seamlessly with the organization\u2019s existing systems and processes. <\/p><p>Gasunie was therefore looking not only for a new technical solution, but also for a strategic partner that could handle the migration, implementation, and technical management. Following a bidding process, Gasunie selected Pegamento and <a href=\"https:\/\/pegamento.nl\/en\/workplacex\/\">WorkplaceX<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85dacfd e-flex e-con-boxed e-con e-parent\" data-id=\"85dacfd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6270b75e elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"6270b75e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u201cBy choosing Pegamento and WorkplaceX, we are taking an important step toward further professionalizing our telephone support services. This scalable and future-proof solution enables us to work efficiently and be prepared for future developments.\u201d\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Gasunie<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-113e55d e-flex e-con-boxed e-con e-parent\" data-id=\"113e55d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b717874 e-con-full e-flex e-con e-child\" data-id=\"b717874\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-972b2a4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"972b2a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A Single Integrated Environment with WorkplaceX<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b3d15c e-con-full e-flex e-con e-child\" data-id=\"8b3d15c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-d8fc6be e-con-full e-flex e-con e-child\" data-id=\"d8fc6be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4f3483 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f4f3483\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>With WorkplaceX, Pegamento brings together the various services and features for telephone accessibility into a single, easy-to-use platform. The solution supports both landline and mobile calling and integrates with Gasunie\u2019s existing systems. <\/p><p>This allows employees to remain reachable regardless of their location or device. At the same time, the cloud-based telephony environment offers the flexibility and scalability to adapt to future needs and developments. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-911b488 elementor-widget elementor-widget-text-editor\" data-id=\"911b488\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>A clear division of responsibilities<\/strong><\/p><p>Pegamento is responsible for technical management and ensures the reliability, security, and stability of the telephony environment. Gasunie handles functional management in-house.<br \/>Through training and close collaboration, Gasunie\u2019s administrators are able to make adjustments independently and support users within the organization. This allows Gasunie to retain control over day-to-day operations, while Pegamento ensures a stable and secure technical environment in the background.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c8e2f0f e-flex e-con-boxed e-con e-parent\" data-id=\"1c8e2f0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6ab144bc e-con-full e-flex e-con e-child\" data-id=\"6ab144bc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f40e2f3 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1f40e2f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Make the switch<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e597f65 e-con-full e-flex e-con e-child\" data-id=\"5e597f65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-6bd00b68 e-con-full e-flex e-con e-child\" data-id=\"6bd00b68\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b3f844f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4b3f844f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your contact center is still running on an older telephony platform, what you want above all is certainty: to remain accessible, to avoid a risky \u201cbig bang\u201d approach, and to have a clear migration path.  <br><br>Pegamento brings together voice, digital channels (social media, WhatsApp), routing, reporting, and integrations in Sprinklr and the Pegamento Phone System, our proprietary VoIP telephony platform.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37f9e85c e-con-full e-flex e-con e-child\" data-id=\"37f9e85c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-704ad774 elementor-widget elementor-widget-text-editor\" data-id=\"704ad774\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Are you an Avaya, Mitel, or Genesys user?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f6d3cd9 elementor-widget elementor-widget-button\" data-id=\"4f6d3cd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pegamento.nl\/en\/platform-transfer\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"hm hm-arrow-right1\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Make the switch<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c5e03cf e-flex e-con-boxed e-con e-parent\" data-id=\"3c5e03cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4c2ba1dc e-con-full e-flex e-con e-child\" data-id=\"4c2ba1dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1266cf4b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1266cf4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Phased Migration and Implementation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ff9e664 e-con-full e-flex e-con e-child\" data-id=\"4ff9e664\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-3706c2a0 e-con-full e-flex e-con e-child\" data-id=\"3706c2a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-545075cc elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"545075cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The transition to the new cloud-based telephony environment will be carried out in phases. Pegamento is overseeing the migration and ensuring that the various components are carefully configured and integrated. <\/p><p>This approach minimizes the impact on day-to-day operations and allows users and administrators to transition to the new way of working step by step.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d4fdf2 e-flex e-con-boxed e-con e-parent\" data-id=\"2d4fdf2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b1ef588 e-con-full e-flex e-con e-child\" data-id=\"b1ef588\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0eaa82 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"d0eaa82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The result<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbfa546 e-con-full e-flex e-con e-child\" data-id=\"dbfa546\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-b639119 e-con-full e-flex e-con e-child\" data-id=\"b639119\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-113f4ec elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"113f4ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>With WorkplaceX, Gasunie has an integrated and future-oriented solution for its internal and external accessibility. Employees can work more flexibly, the organization retains control over functional management, and Pegamento ensures technical continuity. <\/p><p>This partnership supports Gasunie in further professionalizing its services and contributes to its role as a reliable partner in the energy transition.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b06232b e-con-full e-flex e-con e-child\" data-id=\"b06232b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18263e7 elementor-widget elementor-widget-text-editor\" data-id=\"18263e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Applied technology<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a328d4 elementor-widget elementor-widget-button\" data-id=\"0a328d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pegamento.nl\/en\/phone-system\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"hm hm-arrow-right1\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Phone System<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dadf505 elementor-widget elementor-widget-button\" data-id=\"dadf505\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pegamento.nl\/en\/workplacex\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"hm hm-arrow-right1\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">WorkplaceX<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5be5dfe2 e-flex e-con-boxed e-con e-parent\" data-id=\"5be5dfe2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3a798e01 e-con-full e-flex e-con e-child\" data-id=\"3a798e01\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65e5c4ae elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"65e5c4ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-27255 klantcase type-klantcase status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/pegamento.nl\/en\/customercase\/mind-helpline\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"864\" src=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Klantcontact-Mind-Korrelatie.webp\" class=\"attachment-full size-full wp-image-27098\" alt=\"Mind Helpline\" srcset=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Klantcontact-Mind-Korrelatie.webp 2560w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Klantcontact-Mind-Korrelatie-300x101.webp 300w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Klantcontact-Mind-Korrelatie-1024x346.webp 1024w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Klantcontact-Mind-Korrelatie-768x259.webp 768w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Klantcontact-Mind-Korrelatie-1536x518.webp 1536w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Klantcontact-Mind-Korrelatie-2048x691.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/pegamento.nl\/en\/customercase\/mind-helpline\/\" >\n\t\t\t\tMIND Helpline\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Omnichannel connects communication channels, speeds up assistance and reduces wait times.<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/pegamento.nl\/en\/customercase\/mind-helpline\/\" aria-label=\"Read more about MIND Helpline\" tabindex=\"-1\" >\n\t\t\tRead the reference \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-27239 klantcase type-klantcase status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/pegamento.nl\/en\/customercase\/municipality-of-amsterdam\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"2560\" height=\"864\" src=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Gemeente-Amsterdam-Agentic-AI.webp\" class=\"attachment-full size-full wp-image-27130\" alt=\"Municipality of Amsterdam-Agentic-AI\" srcset=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Gemeente-Amsterdam-Agentic-AI.webp 2560w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Gemeente-Amsterdam-Agentic-AI-300x101.webp 300w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Gemeente-Amsterdam-Agentic-AI-1024x346.webp 1024w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Gemeente-Amsterdam-Agentic-AI-768x259.webp 768w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Gemeente-Amsterdam-Agentic-AI-1536x518.webp 1536w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Gemeente-Amsterdam-Agentic-AI-2048x691.webp 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/pegamento.nl\/en\/customercase\/municipality-of-amsterdam\/\" >\n\t\t\t\tMunicipality of Amsterdam\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>RPA speeds service delivery, reduces steps and increases citizen satisfaction.<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/pegamento.nl\/en\/customercase\/municipality-of-amsterdam\/\" aria-label=\"Read more about Municipality of Amsterdam\" tabindex=\"-1\" >\n\t\t\tRead the reference \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-27151 klantcase type-klantcase status-publish has-post-thumbnail hentry\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/pegamento.nl\/en\/customercase\/rijkswaterstaat\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"815\" height=\"352\" src=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Rijkswaterstaat-brugveiligheid.jpg\" class=\"attachment-full size-full wp-image-27132\" alt=\"Computer vision application for the Department of Public Works\" srcset=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Rijkswaterstaat-brugveiligheid.jpg 815w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Rijkswaterstaat-brugveiligheid-300x130.jpg 300w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/05\/Rijkswaterstaat-brugveiligheid-768x332.jpg 768w\" sizes=\"(max-width: 815px) 100vw, 815px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/pegamento.nl\/en\/customercase\/rijkswaterstaat\/\" >\n\t\t\t\tRijkswaterstaat\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>AI-driven detection system recognizes danger on bridges and increases safety.<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/pegamento.nl\/en\/customercase\/rijkswaterstaat\/\" aria-label=\"Read more about Rijkswaterstaat\" tabindex=\"-1\" >\n\t\t\tRead the reference \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d9be659 e-flex e-con-boxed e-con e-parent\" data-id=\"7d9be659\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6a6f620f e-con-full e-flex e-con e-child\" data-id=\"6a6f620f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-6851ae7c e-con-full e-flex e-con e-child\" data-id=\"6851ae7c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-30a2144b e-grid e-con-full e-con e-child\" data-id=\"30a2144b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;\\\/klantcase\\\/omnichannel-oplossing-voor-kamer-van-koophandel\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-5ab2170b elementor-widget elementor-widget-image\" data-id=\"5ab2170b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"125\" src=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/04\/KVK-Sprinklr-Referentie.png\" class=\"attachment-large size-large wp-image-27057\" alt=\"KVK-Sprinklr Reference\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;\\\/klantcase\\\/omnichannel-oplossing-voor-kinderdagverblijf-kindergarden\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-63b02bc4 elementor-widget elementor-widget-image\" data-id=\"63b02bc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"125\" src=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/04\/Kindergarden-Referentie-Pegamento.png\" class=\"attachment-medium size-medium wp-image-27067\" alt=\"Pegamento Preschool\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23145269 elementor-widget elementor-widget-image\" data-id=\"23145269\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"125\" src=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/04\/Luisterlijn-referentie.png\" class=\"attachment-large size-large wp-image-27073\" 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