{"id":27033,"date":"2026-06-03T07:38:10","date_gmt":"2026-06-03T05:38:10","guid":{"rendered":"https:\/\/pegamento.nl\/your-sprinklr-partner-for-enterprises-2\/"},"modified":"2026-06-03T14:42:14","modified_gmt":"2026-06-03T12:42:14","slug":"your-sprinklr-partner-for-enterprises-2","status":"publish","type":"page","link":"https:\/\/pegamento.nl\/en\/your-sprinklr-partner-for-enterprises-2\/","title":{"rendered":"Your Sprinklr partner for enterprises"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\n\n\n \n \n \n Pegamento | Make AI & CX Work in Complex Enterprises<\/title>\n\n <style>\n :root{\n \/* Sprinklr-inspired palette *\/\n --spr-blue: #28AAE1;\n --spr-gray: #3D4543;\n --spr-green:#C9D75B;\n --spr-red: #E1251B;\n --spr-yellow:#FFCD2D;\n\n \/* Neutrals *\/\n --bg: #ffffff;\n --ink: #0b1220;\n --muted: #556070;\n --line: rgba(20, 30, 50, .10);\n --soft: rgba(20, 30, 50, .06);\n\n \/* Radii \/ shadows *\/\n --r-lg: 24px;\n --r-md: 18px;\n --r-sm: 12px;\n --shadow: 0 18px 50px rgba(12, 20, 40, .10);\n --shadow-soft: 0 10px 28px rgba(12, 20, 40, .08);\n\n \/* Layout *\/\n --max: 1160px;\n }\n\n * { box-sizing: border-box; }\n\n html, body {\n margin: 0;\n padding: 0;\n background: var(--bg);\n color: var(--ink);\n }\n\n body {\n font-family: ui-sans-serif, system-ui, -apple-system, Segoe UI, Roboto, Helvetica, Arial, \"Apple Color Emoji\",\"Segoe UI Emoji\";\n line-height: 1.45;\n -webkit-font-smoothing: antialiased;\n text-rendering: geometricPrecision;\n }\n\n a {\n color: inherit;\n text-decoration: none;\n }\n\n .container {\n width: min(var(--max), calc(100% - 48px));\n margin-inline: auto;\n }\n\n \/* Top bar *\/\n .nav {\n position: sticky;\n top: 0;\n z-index: 30;\n background: rgba(255,255,255,.80);\n backdrop-filter: blur(10px);\n border-bottom: 1px solid var(--line);\n }\n\n .nav-inner{\n display: flex;\n align-items: center;\n justify-content: space-between;\n padding: 14px 0;\n gap: 14px;\n }\n\n .brand {\n display: flex;\n align-items: center;\n gap: 10px;\n font-weight: 800;\n letter-spacing: -0.02em;\n }\n\n .brand-logo{\n width: 34px;\n height: 34px;\n border-radius: 14px;\n object-fit: contain;\n background: #fff;\n padding: 3px;\n box-shadow: 0 10px 24px rgba(12,20,40,.10);\n border: 1px solid rgba(61,69,67,.12);\n flex: 0 0 auto;\n display: block;\n }\n\n .brand-logo-footer{\n width: 28px;\n height: 28px;\n border-radius: 12px;\n }\n\n .brand small{\n font-weight: 700;\n color: var(--muted);\n letter-spacing: 0;\n }\n\n 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grid;\n grid-template-columns: 1.15fr .85fr;\n gap: 28px;\n padding: 64px 0 46px;\n position: relative;\n }\n\n .kicker{\n display: inline-flex;\n align-items: center;\n gap: 10px;\n padding: 8px 12px;\n border-radius: 999px;\n background: rgba(40,170,225,.08);\n border: 1px solid rgba(40,170,225,.18);\n font-weight: 700;\n color: rgba(11,18,32,.80);\n width: fit-content;\n font-size: 13px;\n }\n\n .dot{\n width: 10px;\n height: 10px;\n border-radius: 999px;\n background: var(--spr-blue);\n box-shadow: 0 0 0 6px rgba(40,170,225,.12);\n }\n\n h1{\n margin: 14px 0 10px;\n font-size: clamp(34px, 4.5vw, 56px);\n line-height: 1.04;\n letter-spacing: -0.04em;\n }\n\n .lead{\n margin: 0 0 20px;\n font-size: 18px;\n color: rgba(11,18,32,.78);\n max-width: 60ch;\n }\n\n .hero-actions{\n display: flex;\n flex-wrap: wrap;\n gap: 12px;\n margin: 18px 0 22px;\n }\n\n .trust-row{\n display: flex;\n flex-wrap: wrap;\n gap: 10px;\n align-items: center;\n color: rgba(85,96,112,.95);\n font-weight: 650;\n font-size: 13px;\n }\n\n .pill{\n padding: 7px 10px;\n border-radius: 999px;\n border: 1px solid rgba(11,18,32,.10);\n background: rgba(255,255,255,.70);\n }\n\n \/* Hero side card *\/\n .hero-card{\n background: rgba(255,255,255,.72);\n border: 1px solid rgba(11,18,32,.10);\n border-radius: var(--r-lg);\n box-shadow: var(--shadow-soft);\n overflow: hidden;\n }\n\n .hero-card-top{\n padding: 18px 18px 14px;\n border-bottom: 1px solid rgba(11,18,32,.10);\n background:\n linear-gradient(180deg, rgba(40,170,225,.10), rgba(255,255,255,.00));\n }\n\n .hero-card-top h3{\n margin: 0 0 6px;\n font-size: 15px;\n letter-spacing: -0.01em;\n }\n\n .hero-card-top p{\n margin: 0;\n color: rgba(85,96,112,.95);\n font-size: 13px;\n }\n\n .hero-card-body{\n padding: 18px;\n display: grid;\n gap: 12px;\n }\n\n .metric{\n display: flex;\n align-items: flex-start;\n gap: 12px;\n padding: 12px;\n border-radius: var(--r-md);\n background: rgba(11,18,32,.03);\n border: 1px solid rgba(11,18,32,.07);\n }\n\n .metric .icon{\n width: 34px;\n height: 34px;\n border-radius: 12px;\n background: rgba(40,170,225,.14);\n border: 1px solid rgba(40,170,225,.18);\n display: flex;\n align-items: center;\n justify-content: center;\n flex: 0 0 auto;\n }\n\n .metric strong{\n display: block;\n font-size: 13px;\n margin-bottom: 2px;\n letter-spacing: -0.01em;\n }\n\n .metric span{\n display: block;\n font-size: 13px;\n color: rgba(85,96,112,.95);\n }\n\n \/* Section base *\/\n section{\n padding: 56px 0;\n }\n\n .section-head{\n display: flex;\n justify-content: space-between;\n gap: 18px;\n align-items: flex-end;\n margin-bottom: 22px;\n }\n\n .section-head h2{\n margin: 0;\n font-size: clamp(26px, 3vw, 36px);\n line-height: 1.10;\n letter-spacing: -0.03em;\n }\n\n .section-head p{\n margin: 0;\n color: rgba(85,96,112,.95);\n max-width: 64ch;\n font-size: 15px;\n }\n\n \/* Cards grid *\/\n .grid-3{\n display: grid;\n grid-template-columns: repeat(3, 1fr);\n gap: 16px;\n }\n\n .card{\n border-radius: var(--r-lg);\n border: 1px solid rgba(11,18,32,.10);\n background: #fff;\n box-shadow: 0 14px 40px rgba(12,20,40,.06);\n padding: 18px;\n overflow: hidden;\n position: relative;\n }\n\n .card::before{\n content: \"\";\n position: absolute;\n inset: -80px -80px auto auto;\n width: 180px;\n height: 180px;\n background:\n radial-gradient(circle at 30% 30%, rgba(40,170,225,.20), transparent 60%),\n radial-gradient(circle at 70% 70%, rgba(201,215,91,.18), transparent 62%);\n transform: rotate(10deg);\n pointer-events: none;\n }\n\n .card h3{\n margin: 0 0 8px;\n font-size: 16px;\n letter-spacing: -0.01em;\n }\n\n .card p{\n margin: 0;\n color: rgba(85,96,112,.95);\n font-size: 14px;\n }\n\n .tag{\n display: inline-flex;\n align-items: center;\n gap: 8px;\n padding: 7px 10px;\n border-radius: 999px;\n border: 1px solid rgba(11,18,32,.10);\n background: rgba(11,18,32,.03);\n font-size: 12px;\n font-weight: 750;\n color: rgba(11,18,32,.82);\n margin-bottom: 10px;\n width: fit-content;\n }\n\n .tag .mini-dot{\n width: 8px;\n height: 8px;\n border-radius: 99px;\n background: var(--spr-blue);\n }\n\n \/* Split feature *\/\n .split{\n display: grid;\n grid-template-columns: 1fr 1fr;\n gap: 18px;\n align-items: stretch;\n }\n\n .panel{\n border-radius: var(--r-lg);\n border: 1px solid rgba(11,18,32,.10);\n background: linear-gradient(180deg, rgba(11,18,32,.02), rgba(255,255,255,1));\n box-shadow: var(--shadow-soft);\n padding: 22px;\n }\n\n .panel h3{\n margin: 0 0 8px;\n font-size: 18px;\n letter-spacing: -0.02em;\n }\n\n .panel p{\n margin: 0 0 14px;\n color: rgba(85,96,112,.95);\n font-size: 14px;\n }\n\n .panel .eyebrow{\n display: block;\n margin-bottom: 8px;\n color: rgba(11,18,32,.60);\n font-size: 12px;\n font-weight: 800;\n text-transform: uppercase;\n letter-spacing: .08em;\n }\n\n .list{\n margin: 0;\n padding: 0;\n list-style: none;\n display: grid;\n gap: 10px;\n }\n\n .list li{\n display: flex;\n gap: 10px;\n padding: 10px 12px;\n border-radius: var(--r-md);\n background: rgba(11,18,32,.03);\n border: 1px solid rgba(11,18,32,.07);\n color: rgba(11,18,32,.86);\n font-weight: 650;\n font-size: 14px;\n }\n\n .check{\n width: 20px;\n height: 20px;\n border-radius: 999px;\n background: rgba(201,215,91,.32);\n border: 1px solid rgba(201,215,91,.55);\n display: inline-flex;\n align-items: center;\n justify-content: center;\n flex: 0 0 auto;\n margin-top: 1px;\n }\n\n \/* CTA band *\/\n .cta{\n padding: 56px 0 66px;\n background:\n radial-gradient(800px 320px at 15% 50%, rgba(40,170,225,.14), transparent 60%),\n radial-gradient(680px 300px at 70% 40%, rgba(201,215,91,.12), transparent 65%),\n radial-gradient(520px 240px at 90% 65%, rgba(255,205,45,.10), transparent 70%),\n linear-gradient(180deg, rgba(11,18,32,.02), rgba(11,18,32,.00));\n border-top: 1px solid var(--line);\n }\n\n .cta-box{\n border-radius: 28px;\n border: 1px solid rgba(11,18,32,.10);\n background: rgba(255,255,255,.84);\n box-shadow: var(--shadow);\n padding: 28px;\n display: flex;\n gap: 18px;\n align-items: center;\n justify-content: space-between;\n flex-wrap: wrap;\n }\n\n .cta-box h2{\n margin: 0 0 6px;\n letter-spacing: -0.03em;\n }\n\n .cta-box p{\n margin: 0;\n color: rgba(85,96,112,.95);\n max-width: 70ch;\n }\n\n .cta-actions{\n display: flex;\n gap: 12px;\n flex-wrap: wrap;\n }\n\n \/* Footer *\/\n footer{\n border-top: 1px solid var(--line);\n padding: 26px 0 42px;\n color: rgba(85,96,112,.95);\n font-size: 13px;\n }\n\n .footer-grid{\n display: flex;\n flex-wrap: wrap;\n align-items: center;\n justify-content: space-between;\n gap: 12px;\n }\n\n .fine{\n display: flex;\n gap: 12px;\n flex-wrap: wrap;\n align-items: center;\n }\n\n .fine a{\n padding: 6px 10px;\n border-radius: 999px;\n border: 1px solid rgba(11,18,32,.10);\n }\n\n .fine a:hover{\n background: rgba(11,18,32,.04);\n }\n\n \/* Responsive *\/\n @media (max-width: 980px){\n .hero-grid{\n grid-template-columns: 1fr;\n padding-top: 44px;\n }\n\n .grid-3{\n grid-template-columns: 1fr;\n }\n\n .split{\n grid-template-columns: 1fr;\n }\n\n .nav-links{\n display: none;\n }\n }\n\n \/* Reduced motion *\/\n @media (prefers-reduced-motion: reduce){\n * {\n scroll-behavior: auto !important;\n transition: none !important;\n }\n }\n <\/style>\n<\/head>\n\n<body>\n <!-- Top navigation -->\n <div class=\"nav\">\n <div class=\"container nav-inner\">\n <a class=\"brand\" href=\"#top\" aria-label=\"Pegamento\">\n <img decoding=\"async\" class=\"brand-logo\" src=\"https:\/\/play-lh.googleusercontent.com\/klpzswHT4KFBr5EdMGr-ZkEf-nR6s6_xcTf6cusDKx5KMkZY4QC85cqMiZwCsnb4gpw\" alt=\"Sprinklr logo\" \/>\n <span> <small>Sprinklr partner built for complexity<\/small><\/span>\n <\/a>\n\n <nav class=\"nav-links\" aria-label=\"Primary\">\n <a href=\"#value\">Why Pegamento<\/a>\n <a href=\"#sprinklr\">Engagement models<\/a>\n <a href=\"#approach\">Approach<\/a>\n <\/nav>\n\n <div style=\"display:flex; gap:10px; align-items:center;\">\n <a class=\"btn btn-secondary\" href=\"#contact\">Talk to us<\/a>\n <a class=\"btn btn-primary\" href=\"#contact\">Book a discovery call \u2192<\/a>\n <\/div>\n <\/div>\n <\/div>\n\n <!-- Hero -->\n <header class=\"hero\" id=\"top\">\n <div class=\"container\">\n <div class=\"hero-grid\">\n <div>\n <div class=\"kicker\">\n <span class=\"dot\" aria-hidden=\"true\"><\/span>\n AI & CX for complex enterprises\n <\/div>\n\n <h1>Make AI & CX work in complex enterprises.<\/h1>\n\n <p class=\"lead\">\n With a Sprinklr partner built for complexity, Pegamento helps enterprise organizations implement,\n operationalize and scale Sprinklr Service across teams, channels, systems and geographies, so AI and CX\n become measurable business value instead of another platform project.\n <\/p>\n\n <div class=\"hero-actions\">\n <a class=\"btn btn-primary\" href=\"#contact\">Schedule a strategy session<\/a>\n <a class=\"btn btn-ghost\" href=\"#sprinklr\">Explore engagement models<\/a>\n <\/div>\n\n <div class=\"trust-row\" aria-label=\"Highlights\">\n <span class=\"pill\">AI & CX that works<\/span>\n <span class=\"pill\">Built for complexity<\/span>\n <span class=\"pill\">Sprinklr Service outcomes<\/span>\n <span class=\"pill\">Not just go-live<\/span>\n <\/div>\n <\/div>\n\n <aside class=\"hero-card\" aria-label=\"Quick facts\">\n <div class=\"hero-card-top\">\n <h3>What you get with Pegamento<\/h3>\n <p>A specialized Sprinklr partner for complex implementation, adoption, value realization and continuous optimization.<\/p>\n <\/div>\n\n <div class=\"hero-card-body\">\n <div class=\"metric\">\n <div class=\"icon\" aria-hidden=\"true\">\ud83e\udde0<\/div>\n <div>\n <strong>AI & CX made operational<\/strong>\n <span>We translate AI and customer experience ambitions into workflows, routing, governance and adoption that work in daily operations.<\/span>\n <\/div>\n <\/div>\n\n <div class=\"metric\">\n <div class=\"icon\" aria-hidden=\"true\">\u2699\ufe0f<\/div>\n <div>\n <strong>Built for enterprise complexity<\/strong>\n <span>Rollouts across teams, channels and geographies, with security, integrations and governance patterns that hold.<\/span>\n <\/div>\n <\/div>\n\n <div class=\"metric\">\n <div class=\"icon\" aria-hidden=\"true\">\ud83d\udcc8<\/div>\n <div>\n <strong>Measurable outcomes<\/strong>\n <span>Better resolution, higher CSAT, stronger agent productivity and a clear path from platform investment to business value.<\/span>\n <\/div>\n <\/div>\n <\/div>\n <\/aside>\n <\/div>\n <\/div>\n <\/header>\n\n <!-- Value props -->\n <section id=\"value\">\n <div class=\"container\">\n <div class=\"section-head\">\n <div>\n <h2>Why complex enterprises choose Pegamento<\/h2>\n <p>\n AI and CX only create value when they fit the reality of complex organizations: multiple teams,\n legacy systems, strict governance, high customer expectations and pressure to prove results.\n <\/p>\n <\/div>\n <\/div>\n\n <div class=\"grid-3\" role=\"list\">\n <article class=\"card\" role=\"listitem\">\n <div class=\"tag\"><span class=\"mini-dot\" aria-hidden=\"true\"><\/span> Enterprise complexity<\/div>\n <h3>We understand complex environments<\/h3>\n <p>Multiple channels, teams, markets, processes and systems. Pegamento designs Sprinklr Service implementations that scale beyond a simple go-live.<\/p>\n <\/article>\n\n <article class=\"card\" role=\"listitem\">\n <div class=\"tag\"><span class=\"mini-dot\" aria-hidden=\"true\" style=\"background: var(--spr-green)\"><\/span> AI & CX adoption<\/div>\n <h3>We make AI & CX usable<\/h3>\n <p>Agent training that sticks. Workflows that work. Governance that gives confidence. We help teams actually use Sprinklr Service in daily customer contact.<\/p>\n <\/article>\n\n <article class=\"card\" role=\"listitem\">\n <div class=\"tag\"><span class=\"mini-dot\" aria-hidden=\"true\" style=\"background: var(--spr-yellow)\"><\/span> Business value<\/div>\n <h3>We focus on outcomes<\/h3>\n <p>Faster resolution. Higher CSAT. Better agent productivity. Lower operational friction. We connect implementation choices to measurable business value.<\/p>\n <\/article>\n <\/div>\n <\/div>\n <\/section>\n\n <!-- Sprinklr partnership -->\n <section id=\"sprinklr\">\n <div class=\"container\">\n <div class=\"section-head\">\n <div>\n <h2>Sprinklr + Pegamento: two engagement models<\/h2>\n <p>Two models. One accountability: make AI & CX work in complex enterprises.<\/p>\n <\/div>\n <\/div>\n\n <div class=\"split\">\n <div class=\"panel\">\n <span class=\"eyebrow\">Model 1<\/span>\n <h3>When you sell Sprinklr licenses<\/h3>\n <p>Pegamento leads implementation, adoption and value realization, tightly aligned with your internal stakeholders and Sprinklr.<\/p>\n <ul class=\"list\">\n <li><span class=\"check\" aria-hidden=\"true\">\u2713<\/span> Specialized implementation partner for complex enterprise environments<\/li>\n <li><span class=\"check\" aria-hidden=\"true\">\u2713<\/span> AI & CX adoption programs and operational enablement<\/li>\n <li><span class=\"check\" aria-hidden=\"true\">\u2713<\/span> Continuous optimization and business value tracking<\/li>\n <\/ul>\n <\/div>\n\n <div class=\"panel\">\n <span class=\"eyebrow\">Model 2<\/span>\n <h3>When Pegamento sells Sprinklr Service<\/h3>\n <p>We source and sell the deal, Sprinklr delivers the platform via Pegamento, and we own the end-customer relationship.<\/p>\n <ul class=\"list\">\n <li><span class=\"check\" aria-hidden=\"true\">\u2713<\/span> Commercial ownership and customer relationship management<\/li>\n <li><span class=\"check\" aria-hidden=\"true\">\u2713<\/span> End-to-end implementation and full lifecycle support<\/li>\n <li><span class=\"check\" aria-hidden=\"true\">\u2713<\/span> Single accountable partner for outcomes in complex environments<\/li>\n <\/ul>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <!-- Approach -->\n <section id=\"approach\">\n <div class=\"container\">\n <div class=\"section-head\">\n <div>\n <h2>Our delivery approach<\/h2>\n <p>From complexity to control. Reduce risk. Prove value. Scale AI & CX with confidence.<\/p>\n <\/div>\n <\/div>\n\n <div class=\"grid-3\" role=\"list\">\n <article class=\"card\" role=\"listitem\">\n <div class=\"tag\"><span class=\"mini-dot\" aria-hidden=\"true\"><\/span> Align<\/div>\n <h3>Strategy & blueprint<\/h3>\n <p>Map your highest-impact CX workflows. Define success metrics. Build a practical blueprint for AI, service, governance and adoption.<\/p>\n <\/article>\n\n <article class=\"card\" role=\"listitem\">\n <div class=\"tag\"><span class=\"mini-dot\" aria-hidden=\"true\" style=\"background: var(--spr-green)\"><\/span> Deliver<\/div>\n <h3>Implementation & integrations<\/h3>\n <p>Configure Sprinklr Service. Integrate your systems. Lock down security. Prepare your teams, processes and data for enterprise-scale use.<\/p>\n <\/article>\n\n <article class=\"card\" role=\"listitem\">\n <div class=\"tag\"><span class=\"mini-dot\" aria-hidden=\"true\" style=\"background: var(--spr-yellow)\"><\/span> Scale<\/div>\n <h3>Adoption & optimization<\/h3>\n <p>Train agents. Optimize workflows. Track results. Improve in short sprints. Make AI & CX better every iteration.<\/p>\n <\/article>\n <\/div>\n <\/div>\n <\/section>\n\n <!-- CTA -->\n <section class=\"cta\" id=\"contact\">\n <div class=\"container\">\n <div class=\"cta-box\">\n <div>\n <h2>Ready to make AI & CX work in your enterprise?<\/h2>\n <p>\n Let\u2019s map your complexity, define the highest-impact workflows and choose the right engagement model\n for implementation, adoption and measurable Sprinklr Service outcomes.\n <\/p>\n <\/div>\n\n <div class=\"cta-actions\">\n <a class=\"btn btn-primary\" href=\"mailto:sales@pegamento.nl?subject=Make%20AI%20%26%20CX%20work%20-%20Sprinklr%20Service\">Email us<\/a>\n <a class=\"btn btn-secondary\" href=\"#top\">Back to top<\/a>\n <\/div>\n <\/div>\n\n <div style=\"height: 14px;\"><\/div>\n\n <div class=\"trust-row\">\n <span class=\"pill\">Make AI & CX work<\/span>\n <span class=\"pill\">Sprinklr partner built for complexity<\/span>\n <span class=\"pill\">Implementation \u2022 Adoption \u2022 Value realization<\/span>\n <\/div>\n <\/div>\n <\/section>\n\n <footer>\n <div class=\"container footer-grid\">\n <div class=\"brand\" style=\"gap:10px;\">\n <img decoding=\"async\" class=\"brand-logo brand-logo-footer\" src=\"https:\/\/play-lh.googleusercontent.com\/klpzswHT4KFBr5EdMGr-ZkEf-nR6s6_xcTf6cusDKx5KMkZY4QC85cqMiZwCsnb4gpw\" alt=\"Sprinklr logo\" \/>\n <span>Pegamento <small>Sprinklr partner built for complexity<\/small><\/span>\n <\/div>\n\n <div class=\"fine\">\n <span>\u00a9 <span id=\"year\"><\/span> Pegamento. All rights reserved.<\/span>\n <a href=\"#value\">Why Pegamento<\/a>\n <a href=\"#sprinklr\">Engagement models<\/a>\n <a href=\"#approach\">Approach<\/a>\n <\/div>\n <\/div>\n <\/footer>\n\n <script>\n \/\/ Lightweight UX: smooth scrolling\n document.documentElement.style.scrollBehavior = \"smooth\";\n document.getElementById(\"year\").textContent = new Date().getFullYear();\n <\/script>\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pegamento | Make AI & CX Work in Complex Enterprises Sprinklr partner built for complexity Why Pegamento Engagement models Approach Talk to us Book a discovery call \u2192 AI & CX for complex enterprises Make AI & CX work in complex enterprises. 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