{"id":27261,"date":"2026-06-04T15:31:12","date_gmt":"2026-06-04T13:31:12","guid":{"rendered":"https:\/\/pegamento.nl\/privacy-policy-2\/"},"modified":"2026-07-09T14:33:26","modified_gmt":"2026-07-09T12:33:26","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/pegamento.nl\/en\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27261\" class=\"elementor elementor-27261 elementor-3\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31f88fb6 e-flex e-con-boxed e-con e-parent\" data-id=\"31f88fb6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:27064,&quot;url&quot;:&quot;https:\\\/\\\/pegamento.nl\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/Pegamento-human-lead4.webp&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8222f0c e-grid e-con-full e-con e-child\" data-id=\"8222f0c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-1184e76a e-con-full e-flex e-con e-child\" data-id=\"1184e76a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d6caa5f elementor-widget elementor-widget-heading\" data-id=\"3d6caa5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy statement Pegamento B.V.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e60376a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7e60376a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We take the handling of data and your personal information seriously. That is why we handle it with care. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-496d7b86 e-con-full e-flex e-con e-child\" data-id=\"496d7b86\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8f10fe elementor-align-left elementor-widget elementor-widget-button\" data-id=\"d8f10fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pegamento.nl\/en\/contact-2\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12a22584 e-flex e-con-boxed e-con e-parent\" data-id=\"12a22584\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6547f542 e-con-full e-flex e-con e-child\" data-id=\"6547f542\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-1df30684 e-con-full e-flex e-con e-child\" data-id=\"1df30684\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-4a68ed33 e-con-full e-flex e-con e-child\" data-id=\"4a68ed33\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16df0631 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"16df0631\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Information Do We Collect From Our Visitors?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66323a15 e-con-full e-flex e-con e-child\" data-id=\"66323a15\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-33bd41e1 e-con-full e-flex e-con e-child\" data-id=\"33bd41e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13a6f19 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"13a6f19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>Last updated: July 9, 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b209061 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b209061\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Pegamento B.V., we believe it is important to handle personal data with care. We process personal data only when necessary, do so securely, and are transparent about how we use that data. <\/p><p>In this privacy statement, we explain what personal data we process, why we do so, the legal basis for our processing, how long we retain the data, and what rights you have.<\/p><ol><li><strong>  Who are we?<\/strong><\/li><\/ol><p>Pegamento B.V. is responsible for the processing of personal data as described in this privacy statement.<\/p><p><strong>Pegamento B.V.<\/strong><br\/>Arnhemse Bovenweg 160<br\/>3708 AH Zeist<br\/>Netherlands<br\/>Phone: +31 (0) 88 0067180<br\/>Email: <a href=\"mailto:info@pegamento.nl\">info@pegamento.nl<\/a> \/ CISO: Shannon.Breuer@pegamento.nl<br\/>Chamber of Commerce number: 32106184<br\/>VAT number: NL814286495B01<\/p><p>When we refer to \u201cPegamento,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d in this privacy statement, we mean Pegamento B.V.<\/p><ol start=\"2\"><li><strong>  Who does this privacy statement apply to?<\/strong><\/li><\/ol><p>This privacy statement applies to everyone whose personal data Pegamento processes in the course of our business operations. This includes: <\/p><ul><li>visitors to our websites;<\/li><li>people who contact us;<\/li><li>customers, prospects, and suppliers;<\/li><li>participants in events, webinars, training sessions, or Academy programs;<\/li><li>users of AppTime by Pegamento;<\/li><li>job applicants;<\/li><li>business contacts;<\/li><li>people who use our support or service channels.<\/li><\/ul><p>When Pegamento processes personal data on behalf of clients within client environments\u2014for example, during the implementation, management, or support of customer contact, automation, or communication solutions\u2014we do so in most cases as <strong>a processor<\/strong> on behalf of that client. In such situations, the client is the data controller, and the terms of the data processing agreement with that client apply. <\/p><ol start=\"3\"><li><strong>  What personal data do we process?<\/strong><\/li><\/ol><p>Depending on your relationship with Pegamento, we may process the following personal data:<\/p><p><strong>Contact and Identification Information<\/strong><\/p><ul><li>First and last name<\/li><li>Company Name<\/li><li>Position<\/li><li>Business address<\/li><li>Phone number<\/li><li>Email address<\/li><li>Contact Information<\/li><\/ul><p><strong>Website and Device Information<\/strong><\/p><ul><li>IP address<\/li><li>Browser Data<\/li><li>Date and time of website visit<\/li><li>Pages Visited<\/li><li>Click Behavior<\/li><li>Cookie IDs and similar online identifiers<\/li><\/ul><p><strong>Contact and Application Information<\/strong><\/p><ul><li>Content of Contact Forms<\/li><li>Email correspondence<\/li><li>Information you provide to us by phone, in writing, or electronically<\/li><li>Preferences for contact opportunities or areas of interest<\/li><li>Information about products or services you&#8217;ve shown interest in<\/li><\/ul><p><strong>Customer, contract, and billing information<\/strong><\/p><ul><li>Information on quotes, agreements, and orders<\/li><li>Billing Information<\/li><li>Payment Information<\/li><li>Administrative Information<\/li><li>Information about Services Provided<\/li><li>Support and Service Requests<\/li><\/ul><p><strong>Marketing and Event Information<\/strong><\/p><ul><li>Newsletter Subscriptions<\/li><li>Marketing Preferences<\/li><li>Participation in events, webinars, or training sessions<\/li><li>Evaluations and Feedback<\/li><li>Interests in products, services, or topics<\/li><li>Interaction with our emails, website, or campaigns<\/li><\/ul><p><strong>Job Application Information<\/strong><\/p><p>When you apply for a job at Pegamento, we may process the following information, among other things:<\/p><ul><li>Name and contact information<\/li><li>Resume<\/li><li>Cover Letter<\/li><li>LinkedIn profile or portfolio, if you share it with us<\/li><li>Education and Work Experience<\/li><li>Meeting Notes<\/li><li>References, if applicable and only when permitted<\/li><\/ul><p><strong>AppTime Data<\/strong><\/p><p>For AppTime by Pegamento, depending on how the app is used, we may process the following data, among other things:<\/p><ul><li>Account Information<\/li><li>Login credentials<\/li><li>Profile photo, if you add one<\/li><li>Device and Technical Log Data<\/li><li>Notification Preferences<\/li><li>Data required for the app to function<\/li><\/ul><p>We do not request sensitive personal data, such as information about health, religion, political views, or criminal records, unless it is strictly necessary and permitted by law. We therefore ask that you not provide us with such information unsolicited via forms, email, or other communication channels. <\/p><ol start=\"4\"><li><strong>  Why do we process personal data?<\/strong><\/li><\/ol><p>We process personal data for the following purposes.<\/p><p><strong>Contact and Communication<\/strong><\/p><p>We use personal data to:<\/p><ul><li>to contact you;<\/li><li>to respond to your question, inquiry, or request;<\/li><li>to send you the information you requested;<\/li><li>to schedule appointments;<\/li><li>to inform you about our services.<\/li><\/ul><p>Legal <strong>basis:<\/strong> performance of a contract, steps taken prior to entering into a contract, legitimate interest, or consent.<\/p><p><strong>Performance of Contracts<\/strong><\/p><p>We process personal data in order to:<\/p><ul><li>prepare quotes;<\/li><li>to carry out agreements;<\/li><li>to provide services;<\/li><li>to provide support;<\/li><li>send invoices;<\/li><li>to handle our administrative tasks;<\/li><li>fulfill agreements with customers, suppliers, and partners.<\/li><\/ul><p>Legal <strong>basis:<\/strong> performance of a contract, legal obligation, and legitimate interest.<\/p><p><strong>Sales, Customer Relationship Management, and Business Marketing<\/strong><\/p><p>We process business contact information in order to:<\/p><ul><li>maintain relationships with customers, prospects, and partners;<\/li><li>to share relevant information about our products, services, events, or educational content;<\/li><li>to pursue commercial opportunities;<\/li><li>to record inquiries and expressions of interest in our CRM system;<\/li><li>to better tailor our services to the needs of organizations.<\/li><\/ul><p>We focus on business contacts. If you no longer wish to receive commercial communications, you can always unsubscribe or object. <\/p><p><strong>Legal basis:<\/strong> legitimate interest or consent.<\/p><p><strong>Newsletters and Email Marketing<\/strong><\/p><p>When you subscribe to our newsletter or explicitly consent to receive marketing communications, we use your information to send you relevant updates, invitations, articles, or information about our services.<\/p><p>Every commercial email includes a way for you to unsubscribe.<\/p><p>Legal <strong>basis:<\/strong> consent or legitimate interest in existing business relationships.<\/p><p><strong>Website Analysis and Improvement<\/strong><\/p><p>We analyze the use of our website in order to:<\/p><ul><li>to ensure the website functions properly;<\/li><li>to understand visitor behavior;<\/li><li>improve pages and content;<\/li><li>to resolve technical issues;<\/li><li>to measure the effectiveness of campaigns.<\/li><\/ul><p>To the extent possible, we use anonymized or aggregated data for this purpose.<\/p><p>Legal <strong>basis:<\/strong> legitimate interest or consent, depending on the type of cookie or analytics technique.<\/p><p><strong>Events, Webinars, Training Courses, and the Academy<\/strong><\/p><p>When you register for an event, webinar, training session, or Academy program, we process personal data in order to:<\/p><ul><li>to register your application;<\/li><li>send practical information;<\/li><li>to facilitate participation;<\/li><li>process evaluations;<\/li><li>issue certificates or confirmations of participation, if applicable;<\/li><li>to send you relevant information afterward.<\/li><\/ul><p>Legal <strong>basis:<\/strong> performance of a contract, legitimate interest, or consent.<\/p><p><strong>Support and Services<\/strong><\/p><p>When you contact support or when we provide support, we process personal data in order to:<\/p><ul><li>to record your report or request;<\/li><li>whether to analyze the malfunction;<\/li><li>to provide support;<\/li><li>to organize succession planning;<\/li><li>to improve our services;<\/li><li>to fulfill contractual agreements with customers.<\/li><\/ul><p>Legal <strong>basis:<\/strong> performance of a contract and legitimate interest.<\/p><p><strong>Job Applications<\/strong><\/p><p>We process job application data in order to:<\/p><ul><li>to review your application;<\/li><li>to contact you;<\/li><li>schedule meetings;<\/li><li>to assess your suitability for a position;<\/li><li>to carry out the application process carefully.<\/li><\/ul><p><strong>Legal basis:<\/strong> preparation for an employment contract, legitimate interest, and, where necessary, consent.<\/p><p><strong>Security and Fraud Prevention<\/strong><\/p><p>We process personal data in order to:<\/p><ul><li>to secure our systems, websites, and applications;<\/li><li>to prevent abuse, spam, fraud, or unauthorized access;<\/li><li>to investigate incidents;<\/li><li>analyze log files;<\/li><li>to comply with our information security obligations.<\/li><\/ul><p>Legal <strong>basis:<\/strong> legitimate interest and legal obligation.<\/p><p><strong>Legal obligations<\/strong><\/p><p>We process personal data when necessary to comply with legal obligations, such as those related to record-keeping, tax laws, information security, or cooperation with competent authorities.<\/p><p>Legal <strong>basis:<\/strong> legal obligation.<\/p><ol start=\"5\"><li><strong>  Legitimate Interest<\/strong><\/li><\/ol><p>For certain types of processing, we rely on our legitimate interest. We do so only after we have determined that our interest is proportionate to your privacy interests. <\/p><p>Our legitimate interests may include, among other things:<\/p><ul><li>maintaining business relationships;<\/li><li>improving our website and services;<\/li><li>securing our systems;<\/li><li>preventing abuse or fraud;<\/li><li>maintaining standard business records;<\/li><li>informing business contacts about relevant services, knowledge content, or events.<\/li><\/ul><p>You may always object to processing based on legitimate interests. We will carefully review your objection. <\/p><ol start=\"6\"><li><strong>Cookies and Similar Technologies<\/strong><\/li><\/ol><p>Our websites use cookies and similar technologies. Cookies are small text files that are stored on your device when you visit our website. <\/p><p>We use cookies for various purposes. A complete overview of all the cookies we use is displayed when you first visit our website. <\/p><p><strong>Functional cookies<\/strong><\/p><p>These cookies are necessary for the website to function properly. Examples include cookies required for security, language preferences, form functionality, or remembering cookie preferences. <\/p><p>Consent is not required for functional cookies.<\/p><p><strong>Analytical cookies<\/strong><\/p><p>We use analytical cookies to track how visitors use our website. We use this information to improve our website. <\/p><p>If analytical cookies are configured to respect your privacy and have little or no impact on your privacy, we may place them without your consent. If analytical cookies have a greater impact on your privacy, we will ask for your consent in advance. <\/p><p><strong>Marketing and Tracking Cookies<\/strong><\/p><p>We use marketing and tracking cookies only if you give your consent. These cookies may be used to: <\/p><ul><li>to measure which campaigns are effective;<\/li><li>to display relevant content or advertisements;<\/li><li>track visitor behavior across multiple pages or websites;<\/li><li>to create profiles or target audiences for marketing purposes.<\/li><\/ul><p>You can withdraw or change your consent at any time through the cookie settings on our website.<\/p><p><strong>Google Analytics<\/strong><\/p><p>We may use Google Analytics to gain insight into how our website is used. We configure Google Analytics to be as privacy-friendly as possible. This means, among other things, that wherever possible, we:  <\/p><ul><li>Anonymize or mask IP addresses;<\/li><li>Limit data sharing with Google;<\/li><li>Use advertising features only after obtaining consent;<\/li><li>Do not use the User ID feature unless there is a valid basis for doing so;<\/li><li>limit retention periods;<\/li><li>enter into data processing agreements with Google where applicable.<\/li><\/ul><p>When Google or other providers process data outside the European Economic Area, we ensure that appropriate safeguards are in place.<\/p><ol start=\"7\"><li><strong>  AppTime by Pegamento<\/strong><\/li><\/ol><p>AppTime is a division of Pegamento B.V. In addition to the general provisions in this privacy statement, the following additional provisions also apply to AppTime.<\/p><p><strong>Access to device functions<\/strong><\/p><p>AppTime only requests access to device features when it is necessary for the app to function or when you grant permission.<\/p><p>AppTime may request access to:<\/p><ul><li><strong>Camera and photos:<\/strong> used exclusively for adding or editing a profile photo.<\/li><li><strong>Alerts:<\/strong> for notifications, alerts, and sounds only.<\/li><li><strong>Local storage:<\/strong> used exclusively for essential app functionality, such as remembering settings or login credentials when you choose to do so.<\/li><\/ul><p>You can manage app permissions through your device&#8217;s settings.<\/p><p><strong>Not for advertising purposes<\/strong><\/p><p>AppTime does not contain any ads and does not use personal data for advertising purposes.<\/p><p>However, service providers may be engaged to support the technical operation of AppTime, for example for hosting, security, app distribution, push notifications, or technical support. We enter into appropriate agreements with parties that process personal data on our behalf. <\/p><ol start=\"8\"><li><strong>  With whom do we share personal data?<\/strong><\/li><\/ol><p>We share personal data only when it is necessary for the purposes described in this privacy statement, when you have given your consent, or when we are legally required to do so.<\/p><p>We may share personal data with the following categories of recipients:<\/p><ul><li>hosting and cloud providers;<\/li><li>CRM and marketing software providers;<\/li><li>email and communication service providers;<\/li><li>analytics and cookie providers;<\/li><li>IT management and security providers;<\/li><li>support and ticketing systems;<\/li><li>administrative and financial service providers;<\/li><li>accountants, consultants, and legal service providers;<\/li><li>training, event, or webinar platforms;<\/li><li>app stores and push notification providers, if relevant to AppTime;<\/li><li>competent authorities, when we are legally required to provide information.<\/li><\/ul><p>We enter into a data processing agreement with parties that process personal data on our behalf. In this agreement, we set forth provisions regarding security, confidentiality, retention periods, and the use of personal data. If you would like to know which parties we have entered into agreements with, please contact our CISO.  <\/p><p>We do not sell personal data to third parties.<\/p><ol start=\"9\"><li><strong>  Transfer Outside the EU\/EEA<\/strong><\/li><\/ol><p>We strive to process personal data within the European Union or the European Economic Area as much as possible.<\/p><p>Some suppliers or sub-processors may process personal data in countries outside the EU\/EEA. When this occurs, we ensure that it takes place only on the basis of a valid data transfer mechanism, such as: <\/p><ul><li>an adequacy decision by the European Commission;<\/li><li>participation in a recognized EU-U.S. Data Privacy Framework<\/li><li>standard contract terms;<\/li><li>additional technical and organizational measures, if necessary.<\/li><\/ul><ol start=\"10\"><li><strong>  How long do we retain personal data?<\/strong><\/li><\/ol><p>We do not retain personal data for longer than is necessary for the purpose for which we collected it, unless we are legally required to retain the data for a longer period.<\/p><p>We generally adhere to the following retention periods:<\/p><table><thead><tr><td><p><strong>Category<\/strong><\/p><\/td><td><p><strong>Retention Period<\/strong><\/p><\/td><\/tr><\/thead><tbody><tr><td><p>Contact requests without a subsequent agreement<\/p><\/td><td><p>No later than 1 year after the last contact<\/p><\/td><\/tr><tr><td><p>Business CRM and Prospect Data<\/p><\/td><td><p>No later than 2 years after the last relevant contact, unless there is an active relationship or an objection is raised earlier<\/p><\/td><\/tr><tr><td><p>Customer and Contract Information<\/p><\/td><td><p>During the term of the agreement and thereafter for as long as necessary for administrative purposes, to provide evidence, or to comply with legal obligations<\/p><\/td><\/tr><tr><td><p>Financial and Tax Accounting<\/p><\/td><td><p>7 years, in accordance with the statutory retention requirement<\/p><\/td><\/tr><tr><td><p>Support and Service Requests<\/p><\/td><td><p>For as long as necessary for processing, contractual obligations, quality improvement, and evidence retention<\/p><\/td><\/tr><tr><td><p>Newsletter Information<\/p><\/td><td><p>Until you opt out or withdraw your consent<\/p><\/td><\/tr><tr><td><p>Event, Webinar, and Training Information<\/p><\/td><td><p>No later than 2 years after participation, unless longer retention is necessary for certification, record-keeping, or follow-up<\/p><\/td><\/tr><tr><td><p>Job Application Information<\/p><\/td><td><p>Up to 4 weeks after the procedure is completed, or up to 1 year with your consent; you may withdraw your consent at any time<\/p><\/td><\/tr><tr><td><p>Analytical data<\/p><\/td><td><p>Up to 26 months, unless shorter terms have been set<\/p><\/td><\/tr><tr><td><p>Cookie Preferences<\/p><\/td><td><p>For as long as necessary to remember your preferences and in accordance with the settings of the cookie tool used<\/p><\/td><\/tr><tr><td><p>Technical Log Files<\/p><\/td><td><p>For as long as necessary for security, error analysis, and abuse prevention<\/p><\/td><\/tr><\/tbody><\/table><p>When data is no longer needed, we delete or anonymize it.<\/p><ol start=\"11\"><li><strong>  Protection of Personal Data<\/strong><\/li><\/ol><p>We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, and unauthorized alteration.<\/p><p>These measures include, among other things:<\/p><ul><li>secure connections via SSL\/TLS;<\/li><li>restrictions on access to personal data;<\/li><li>authorization management;<\/li><li>logging and monitoring, as appropriate;<\/li><li>encryption where necessary;<\/li><li>secure storage;<\/li><li>regular security updates;<\/li><li>agreements with suppliers and processors;<\/li><li>awareness-raising and training for employees;<\/li><li>procedures for incidents and data breaches.<\/li><\/ul><p>Pegamento is ISO 27001 and ISO 9001 certified. These certifications underscore our commitment to information security, quality, and a process-oriented approach. <\/p><ol start=\"12\"><li><strong>  Data Breaches<\/strong><\/li><\/ol><p>Despite all security measures, a security incident may occur. In the event of a data breach, we carefully assess the potential consequences. If required by law, we report the data breach to the Dutch Data Protection Authority and\/or to the individuals concerned.  <\/p><p>We maintain an internal record of security incidents and data breaches.<\/p><ol start=\"13\"><li><strong>  Automated Decision-Making and Profiling<\/strong><\/li><\/ol><p>Pegamento does not make decisions regarding individuals that are based solely on automated processing and that have legal effects or similarly significantly affect a person.<\/p><p>We can use automation to make processes more efficient, for example, for spam detection, security, website analysis, CRM follow-up, or categorizing requests. Human review remains an option when necessary. <\/p><ol start=\"14\"><li><strong>  Your Privacy Rights<\/strong><\/li><\/ol><p>Under the GDPR, you have various rights. You have the right to: <\/p><ul><li>to access the personal data we process about you;<\/li><li>to have incorrect personal data corrected;<\/li><li>to have personal data deleted;<\/li><li>to have the processing of personal data restricted;<\/li><li>object to processing based on legitimate interests;<\/li><li>object to direct marketing;<\/li><li>to withdraw your consent;<\/li><li>to have your personal data transferred to you or another party, to the extent applicable;<\/li><li>to file a complaint with the Dutch Data Protection Authority.<\/li><\/ul><p>Would you like to exercise your rights? Please send a request to our CISO, <a href=\"mailto:shannon.breuer@pegamento.nl\">shannon.breuer@pegamento.nl<\/a>, with the subject line \u201cprivacy request.\u201d <\/p><p>To prevent abuse, we may ask for additional information to verify your identity. We generally respond to your request within one month. If a request is complex or if we receive multiple requests, we may extend this period by up to two months. In that case, we will notify you.   <\/p><p>Withdrawing your consent does not affect any processing that was already lawfully carried out before you withdrew your consent.<\/p><ol start=\"15\"><li><strong>  Objection to Direct Marketing<\/strong><\/li><\/ol><p>When we send you marketing communications, you can always unsubscribe by clicking the unsubscribe link in the email or by contacting us.<\/p><p>If you object to direct marketing, we will stop using your personal data for that purpose.<\/p><ol start=\"16\"><li><strong>  Complaints<\/strong><\/li><\/ol><p>If you feel that we are not handling your personal data with due care, please let us know. You can contact us via the following page: https:\/\/pegamento.nl\/klacht\/ <\/p><p>You also have the right to file a complaint with the Dutch Data Protection Authority.<\/p><ol start=\"17\"><li><strong>  External websites and social media<\/strong><\/li><\/ol><p>Our websites may contain links to third-party websites or platforms, such as LinkedIn, YouTube, Spotify, or other external services. When you click on these links, the privacy policy of that third party applies. <\/p><p>Pegamento is not responsible for how external websites or platforms handle personal data. We recommend that you review these parties\u2019 privacy policies. <\/p><ol start=\"18\"><li><strong>  Minors<\/strong><\/li><\/ol><p>Our websites and services are not specifically aimed at children under the age of 16. We process personal data of minors only when necessary and when there is a valid legal basis for doing so, such as consent from a parent or legal guardian when required. <\/p><p>If you suspect that we are processing a minor\u2019s personal data without valid consent, please contact us at <a href=\"mailto:info@pegamento.nl\">info@pegamento.nl<\/a>. We will then assess the situation and delete the data if necessary. <\/p><ol start=\"19\"><li><strong>  Changes to This Privacy Statement<\/strong><\/li><\/ol><p>We may update this privacy statement if our services, laws, or data processing practices change. The most current version is always available on our website. <\/p><p>In the event of significant changes, we may actively notify you, for example, through our website or by email.<\/p><ol start=\"20\"><li><strong>  Contact<\/strong><\/li><\/ol><p>Do you have any questions about this privacy statement or about how Pegamento handles personal data? Please contact us: <\/p><p><strong>Pegamento B.V.<\/strong><br\/>Arnhemse Bovenweg 160<br\/>3708 AH Zeist<br\/>Phone: +31 (0) 88 0067180<br\/>Email: <a href=\"mailto:info@pegamento.nl\">info@pegamento.nl<\/a> \/ CISO: Shannon.Breuer@pegamento.nl<br\/>Chamber of Commerce: 32106184<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25f30030 e-flex e-con-boxed e-con e-parent\" data-id=\"25f30030\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e51e84b elementor-widget elementor-widget-heading\" data-id=\"3e51e84b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Collaborations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4cf58e31 e-flex e-con-boxed e-con e-parent\" data-id=\"4cf58e31\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3e4d752 e-con-full e-flex e-con e-child\" data-id=\"3e4d752\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-646f4114 e-con-full e-flex e-con e-child\" data-id=\"646f4114\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-7940523 e-grid e-con-full e-con e-child\" data-id=\"7940523\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;\\\/klantcase\\\/translink&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-7377277c elementor-widget elementor-widget-image\" data-id=\"7377277c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"125\" src=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/04\/Translink-WorkplaceX.png\" class=\"attachment-large size-large wp-image-27084\" alt=\"Translink-WorkplaceX\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;\\\/referenties&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-b46caae elementor-widget elementor-widget-image\" data-id=\"b46caae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"125\" src=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/04\/Luisterlijn-referentie.png\" class=\"attachment-medium size-medium wp-image-27073\" alt=\"Listening line reference\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;\\\/klantcase\\\/grafisch-luceum-utrecht&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-26324654 elementor-widget elementor-widget-image\" data-id=\"26324654\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"226\" src=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/10\/Grafisch-lyceum-phone-system-voip-1.png\" class=\"attachment-large size-large wp-image-27262\" alt=\"Graphic lyceum phone-system voip\" srcset=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/10\/Grafisch-lyceum-phone-system-voip-1.png 500w, https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/10\/Grafisch-lyceum-phone-system-voip-1-300x136.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;\\\/referenties&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-448c7acc elementor-widget elementor-widget-image\" data-id=\"448c7acc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"125\" src=\"https:\/\/pegamento.nl\/wp-content\/uploads\/2025\/04\/Hersenstichting-Telefonie.png\" class=\"attachment-large size-large wp-image-27074\" alt=\"Brain Foundation - Telephony\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy statement Pegamento B.V. We take the handling of data and your personal information seriously. That is why we handle it with care. Contact What Information Do We Collect From Our Visitors? Last updated: July 9, 2026 At Pegamento B.V., we believe it is important to handle personal data with care. We process personal data [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":32636,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-27261","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/pages\/27261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/comments?post=27261"}],"version-history":[{"count":4,"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/pages\/27261\/revisions"}],"predecessor-version":[{"id":32281,"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/pages\/27261\/revisions\/32281"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/media\/32636"}],"wp:attachment":[{"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/media?parent=27261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}