{"id":27285,"date":"2026-01-06T09:59:28","date_gmt":"2026-01-06T08:59:28","guid":{"rendered":"https:\/\/pegamento.nl\/contact-brewery_2026_login\/"},"modified":"2026-09-02T11:50:54","modified_gmt":"2026-09-02T09:50:54","slug":"contact-brewery_2026_login","status":"publish","type":"page","link":"https:\/\/pegamento.nl\/en\/contact-brewery_2026_login\/","title":{"rendered":"Contact Brewery"},"content":{"rendered":"
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Contact Brewery<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Every year, Pegamento organizes the Contact Brewery. Everything you need to know about the latest developments in customer contact. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"logo-Contact\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Contact Brewery 2026<\/div>\r\n

Countdown to the start of the event<\/h2>\r\n

\r\n Just a few more minutes and then we'll step in for inspiration at the Railway Museum in Utrecht.\r\n <\/p>\r\n <\/div>\r\n\r\n

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\r\n Start date: April 15, 2026\r\n <\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n\r\n #cb-countdown {\r\n margin: 40px auto;\r\n padding: 0 20px;\r\n font-family: Arial, Helvetica, sans-serif;\r\n }\r\n\r\n #cb-countdown .cb-countdown-wrap {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n background: linear-gradient(135deg, #5f2d82 0%, #7c3f8f 55%, #a35a7b 100%);\r\n color: #ffffff;\r\n border-radius: 20px;\r\n padding: 40px 28px;\r\n box-shadow: 0 20px 45px rgba(57, 22, 73, 0.18);\r\n position: relative;\r\n overflow: hidden;\r\n }\r\n\r\n #cb-countdown .cb-countdown-wrap::before {\r\n content: \"\";\r\n position: absolute;\r\n top: -80px;\r\n right: -80px;\r\n width: 220px;\r\n height: 220px;\r\n background: rgba(255,255,255,0.08);\r\n border-radius: 50%;\r\n }\r\n\r\n #cb-countdown .cb-countdown-wrap::after {\r\n content: \"\";\r\n position: absolute;\r\n bottom: -70px;\r\n left: -70px;\r\n width: 180px;\r\n height: 180px;\r\n background: rgba(255,166,77,0.16);\r\n border-radius: 50%;\r\n }\r\n\r\n #cb-countdown .cb-countdown-header {\r\n position: relative;\r\n z-index: 2;\r\n text-align: center;\r\n max-width: 760px;\r\n margin: 0 auto 30px auto;\r\n }\r\n\r\n #cb-countdown .cb-countdown-kicker {\r\n display: inline-block;\r\n margin-bottom: 12px;\r\n padding: 8px 14px;\r\n border-radius: 999px;\r\n background: rgba(255,255,255,0.14);\r\n font-size: 13px;\r\n font-weight: 700;\r\n letter-spacing: 0.08em;\r\n text-transform: uppercase;\r\n }\r\n\r\n #cb-countdown h2 {\r\n margin: 0 0 12px 0;\r\n font-size: 34px;\r\n line-height: 1.15;\r\n font-weight: 700;\r\n color: #ffffff;\r\n }\r\n\r\n #cb-countdown p {\r\n margin: 0;\r\n font-size: 18px;\r\n line-height: 1.6;\r\n color: rgba(255,255,255,0.92);\r\n }\r\n\r\n #cb-countdown .cb-countdown-timer {\r\n position: relative;\r\n z-index: 2;\r\n display: grid;\r\n grid-template-columns: repeat(4, minmax(120px, 1fr));\r\n gap: 18px;\r\n max-width: 900px;\r\n margin: 0 auto;\r\n }\r\n\r\n #cb-countdown .cb-time-box {\r\n background: rgba(255,255,255,0.12);\r\n border: 1px solid rgba(255,255,255,0.14);\r\n border-radius: 18px;\r\n padding: 22px 14px;\r\n text-align: center;\r\n backdrop-filter: blur(4px);\r\n }\r\n\r\n #cb-countdown .cb-time-box span {\r\n display: block;\r\n font-size: 44px;\r\n line-height: 1;\r\n font-weight: 700;\r\n color: #ffffff;\r\n margin-bottom: 8px;\r\n }\r\n\r\n #cb-countdown .cb-time-box small {\r\n display: block;\r\n font-size: 14px;\r\n letter-spacing: 0.03em;\r\n text-transform: uppercase;\r\n color: rgba(255,255,255,0.85);\r\n }\r\n\r\n #cb-countdown .cb-countdown-message {\r\n position: relative;\r\n z-index: 2;\r\n text-align: center;\r\n margin-top: 22px;\r\n font-size: 16px;\r\n color: rgba(255,255,255,0.92);\r\n }\r\n\r\n @media (max-width: 767px) {\r\n #cb-countdown .cb-countdown-wrap {\r\n padding: 30px 18px;\r\n border-radius: 16px;\r\n }\r\n\r\n #cb-countdown h2 {\r\n font-size: 28px;\r\n }\r\n\r\n #cb-countdown p {\r\n font-size: 16px;\r\n }\r\n\r\n #cb-countdown .cb-countdown-timer {\r\n grid-template-columns: repeat(2, 1fr);\r\n gap: 14px;\r\n }\r\n\r\n #cb-countdown .cb-time-box span {\r\n font-size: 34px;\r\n }\r\n }\r\n\r\n\r\n\r\n (function () {\r\n const eventDate = new Date(\"2026-04-15T14:00:00+02:00\").getTime();\r\n\r\n const daysEl = document.getElementById(\"cb-days\");\r\n const hoursEl = document.getElementById(\"cb-hours\");\r\n const minutesEl = document.getElementById(\"cb-minutes\");\r\n const secondsEl = document.getElementById(\"cb-seconds\");\r\n const messageEl = document.getElementById(\"cb-countdown-message\");\r\n\r\n function pad(number) {\r\n return number < 10 ? "0" + number : number;\r\n }\r\n\r\n function updateCountdown() {\r\n const now = new Date().getTime();\r\n const distance = eventDate - now;\r\n\r\n if (distance <= 0) {\r\n daysEl.textContent = "00";\r\n hoursEl.textContent = "00";\r\n minutesEl.textContent = "00";\r\n secondsEl.textContent = "00";\r\n messageEl.textContent = "Het event is begonnen!";\r\n return;\r\n }\r\n\r\n const days = Math.floor(distance \/ (1000 * 60 * 60 * 24));\r\n const hours = Math.floor((distance \/ (1000 * 60 * 60)) % 24);\r\n const minutes = Math.floor((distance \/ (1000 * 60)) % 60);\r\n const seconds = Math.floor((distance \/ 1000) % 60);\r\n\r\n daysEl.textContent = pad(days);\r\n hoursEl.textContent = pad(hours);\r\n minutesEl.textContent = pad(minutes);\r\n secondsEl.textContent = pad(seconds);\r\n }\r\n\r\n updateCountdown();\r\n setInterval(updateCountdown, 1000);\r\n })();\r\n\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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An event full of inspiration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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In recent years, we have organized the Contact Brewery for customers and interested parties from the customer contact industry. During our event, we feature speakers who will take you on a journey into the world of customer contact, AI, and the relationship between people and technology.

Things are moving quickly, so we\u2019ll be organizing another Brewery event next year. The exact date and time haven\u2019t been set yet. But if you\u2019d like to sign up in advance, you can do so using the form below. We\u2019ll keep you updated as things develop.

We look forward to seeing you in 2027!<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Getting in for inspiration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Welcome to the registration page for our event on Wednesday, April 15, 2026, which we are co-hosting this year with our partner Sprinklr. We are stepping into a unique location: the Spoorwegmuseum<\/a> in Utrecht and welcoming guests from Pegamento, Sprinklr and Founders Carbon Network. The Spoorwegmuseum is a place where history and innovation come together, and perfectly suited to the journey we are taking together this afternoon and evening. <\/p>

We start on the platform with a warm welcome in the Expo, after which we “take off” together with the plenary program: an inspiring ride along key themes and insights. After a short stop we continue in different directions during the sub-sessions in the sub-rooms, you choose your track, pace and destination. <\/p>

We end the day with relaxed drinks in the Expo: the time to exchange experiences, make new connections and make plans for the rest of the journey.<\/p>

We look forward to welcoming you to Utrecht. Get in! <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Yes, I'm coming!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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There will be another Contact Brewery in 2027. If you already know you\u2019d like to attend, please leave your contact information here, and we\u2019ll keep you posted! <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Timetable<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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From<\/strong><\/td>To<\/strong><\/td>Component<\/strong><\/td>Location<\/strong><\/td><\/tr>
14.00<\/td>14.30<\/td>Reception of guests<\/td>Expo<\/td><\/tr>
14.30<\/td>15.00<\/td>Opening program<\/td>Expo<\/td><\/tr>
15.00<\/td>15.30<\/td>Keynote Lisanne Buik: Gracious AI – Man + AI<\/a><\/span><\/td>Expo<\/td><\/tr>
15.30<\/td>16.30<\/td>Keynote Shep Hyken – where Customer Experience is turning into Customer Loyalty<\/a><\/span><\/td>Expo<\/td><\/tr>
16.30<\/td>16.45<\/td>Break<\/td>Expo<\/td><\/tr>
16.45<\/td>17.45<\/td>Breakout Sprinklr & Pegamento: Customer feedback, holistic channelless feedback as a permanent source of continuous improvement <\/td>Restoration Hall<\/td><\/tr>
16.45<\/td>17.45<\/td>Breakout Pegamento: The Pegamento Expert Engine : the core of AI<\/td>Waiting room 3rd class<\/td><\/tr>
16.45<\/td>17.45<\/td>Breakout 113 Suicide Prevention: Innovation in crisis intervention using AI<\/td>Waiting room 1st and 2nd class<\/td><\/tr>
17.45<\/td>18.00<\/td>Exchange<\/td> <\/td><\/tr>
18.00<\/td>18.45<\/td>Breakout Sprinklr & Pegamento: Customer feedback, holistic channelless feedback as a permanent source of continuous improvement <\/td>Restoration Hall<\/td><\/tr>
18.00<\/td>18.45<\/td>Break-out Pegamento: The Pegamento Expert Engine : the core of AI<\/td>Waiting room 3rd class<\/td><\/tr>
18.00<\/td>18.45<\/td>Breakout 113 Suicide Prevention: Innovation in crisis intervention using AI<\/td>Waiting room 1st and 2nd class<\/td><\/tr>
18.45<\/td>20.30<\/td>Freshly prepared street food<\/td>Expo<\/td><\/tr>
20.30<\/td> <\/td>Expected ending<\/td> <\/td> <\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Shep Hyken’s keynote is co-sponsored by Sprinklr.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Contact Brewery Every year, Pegamento organizes the Contact Brewery. Everything you need to know about the latest developments in customer contact. Sign up Contact via Whatsapp Contact Brewery 2026 Countdown to the start of the event Just a few more minutes and then we’ll step in for inspiration at the Railway Museum in Utrecht. 00 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27285","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/pages\/27285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/comments?post=27285"}],"version-history":[{"count":10,"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/pages\/27285\/revisions"}],"predecessor-version":[{"id":34685,"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/pages\/27285\/revisions\/34685"}],"wp:attachment":[{"href":"https:\/\/pegamento.nl\/en\/wp-json\/wp\/v2\/media?parent=27285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}