One CX platform for the entire customer experience. From social media and live chat to email, WhatsApp and voice. Sprinklr integrates them all.
Sprinklr is the global leader in Customer Experience Management (CXM), offering organizations a single integrated platform for managing all customer interactions. From social media and live chat to email, WhatsApp and voice, Sprinklr unites more than 30 customer channels in one clear and intelligent environment. With powerful AI, automation and real-time analytics, Sprinklr is the solution for organizations looking to combine customer satisfaction, efficiency and scalability.
Pegamento is exclusive implementation partner of Sprinklr in Europe, and goes beyond implementation. We sell, implement and enrich the Sprinklr platform with our own technologies. This gives us a unique proposition for organizations looking for an integrated and flexible customer contact solution.
An important part of that added value is our own telephony layer: Pegamento Phone System. This cloud-native voice solution also completes Sprinklr’s telephony offering. So we offer one environment for chat, mail, social and voice , fully integrated with Sprinklr’s workflow, analytics and case management.
In addition, we are expanding the platform to include:
The result? One central platform that truly handles everything from customer demand to fulfillment, regardless of the channel or technology behind it.
Sprinklr is the solution for organizations with complex customer queries, many interaction channels and high customer experience and compliance requirements. For example:
Find out how Pegamento and Sprinklr are making a difference together. Request a demo, receive a tailored proposal or schedule an immediate session with our Sprinklr consultants.
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