At Pegamento, we believe in technology that is not only smart, but also robust, safe and reliable.
At Pegamento, we believe in technology that is not only smart, but also robust, secure and reliable. We combine proprietary software components with proven platforms from our partners, so you can always count on solutions that do what they promise. Whether you are automating customer contact, deploying AI in your processes or working with cloud-based applications, with us the foundation is always professional, secure and future proof.
Pegamento’s proprietary IP for voice communication. Developed entirely in-house and hosted in Dutch data centers, with maximum control over performance, security, and integration. Phone System forms the voice layer within our technology architecture: cloud-native, scalable, and reliable. It connects people, teams, and systems through intelligent telephony that seamlessly integrates with AI, CRM, and workflow solutions. This allows us to make customer interactions more personalized, more efficient, and always accessible—no matter where you work.
Sometimes you need a solution that completely fits your internal processes. Not a generic system, but an app that does exactly what you need. With Mendix, we rapidly build secure, scalable low-code applications that support or even automate your business processes.
Mendix is particularly well suited for industries where processes are complex and privacy and compliance requirements are high, such as healthcare, government and logistics.
Every organization has them: manual, error-prone tasks such as processing customer data or generating reports. With Nice RPA, you can automate these processes quickly, reliably, and without impacting existing systems. Bots click, read, type, and validate just like an employee—24/7, error-free, and scalable.
We combine RPA with AI for smart document recognition, email interpretation, and decision logic. This allows even complex, unstructured processes to be handled automatically.
With Pegamento as an RPA partner, you get more than technology: you get control of processes, lower costs and employees who can refocus on valuable work.
Sprinklr is the powerful foundation under many of our omnichannel customer contact solutions. One platform for social, email, chat, voice, self-service, AI and workforce management. With integrated knowledge bases, real-time AI analytics and smart routing, you ensure personalized and efficient service, on every channel.
Our hosting infrastructure runs entirely in the Netherlands. Thanks to our exclusive partnership with Uniserver your data stays within national borders, compliant with the AVG and NIS2. Pegamento solutions run on enterprise-grade data centers such as Equinix, NorthC and Equans Beek. With real-time backup, disaster recovery, triple-data center architecture and ISO/NEN/ISAE certification, we guarantee maximum availability and data sovereignty.
We build AI solutions that are transparent, explainable and ethical. With every project, we start with a risk analysis based on the AI Act, among others. In doing so, we explicitly include technical robustness, privacy, non-discrimination and human autonomy in design and governance. So you can be sure: AI at Pegamento is never a black box, but a reinforcement of human work.
We continuously develop along with what your organization needs. Thanks to our expertise in platforms such as Sprinklr, Mendix, NICE RPA and our own AI-Connector, we always offer the right building blocks for future-proof customer service, with a grip on data, processes and performance.
Deepen your knowledge with Pegamento’s white papers.