Mendix, low code development

How Pegamento helps organizations exceed expectations today and tomorrow.

AI and mobile-first customer contact

The world of customer contact is moving faster than ever. Customers – both private and business – no longer have patience for queues, cumbersome forms or cumbersome portals. They expect immediate answers, intuitive interaction and above all: convenience. And that convenience usually starts in their pocket, on their smartphone.

Whether it is an order question via WhatsApp, a complaint via web chat or a status update in an app – the mobile device is the starting point of modern customer communication. Not as an addition, but as a starting point.

Staying agile in a world that is constantly changing

Organizations that want to remain customer-centric cannot afford to stand still. The days of months of development processes are behind us. Those who want to be relevant tomorrow must be able to experiment, learn and adjust today.

That’s why Pegamento works with Mendix Low Code Application Platform: a powerful low-code platform with which we develop applications quickly, flexibly and scalably – fully integrated with your existing IT.

But Mendix is not an end in itself. It is an accelerator. The real value is in how we deploy it.

AI as an accelerator of value

We are also increasingly deploying AI in our Mendix projects. Not as a gimmick, but as a strategic tool to increase speed and quality.

AI helps us with, among other things:

Automatic generation of models and code
Test scenarios and documentation
Smart support during development

This gives our teams more space to focus on the core: solutions that create real value for users.

Solutions that fit the user and the moment

We don’t believe in one-size-fits-all. From a deep understanding of customer processes, we build solutions that add value – at the right time, through the right channel, on the right device.

Thanks to Mendix, we are developing faster than ever:

Visual modeling without complex code
Reusable components
Iterative improvement based on feedback

Where you used to wait months for the first release, we deliver a working prototype in weeks that can be tested immediately in the field.

Mobile-first, always in control

We design every solution from a mobile-first perspective. Not only in design, but also in architecture, performance and integration.

Because a customer who contacts you on the go via his phone wants:

Direct overview
Frictionless action
Never having to tell his story twice

We ensure that every touchpoint – whether an app, voicebot or portal – is part of a consistent brand experience.

The power is in the combination

What makes Pegamento unique is its consistency:

Mendix as a robust low-code foundation
AI as an accelerator of innovation
Pegamento as a partner with overview and domain knowledge

We build solutions that are not only technically sound, but actually work – for employees and customers.

Real-life examples:

Customer portals that automatically synchronize with CRM and back office
Mobile apps for field staff with real-time updates
Conversational AI combining speech, text and intent recognition

Always mobile. Always connected. Always in control.

Ready for the next step?

At a time when change is the norm, Pegamento offers the speed, flexibility and vision to move with you – and to always stay one step ahead of customers.

Technology as a means, not an end

At Pegamento, we believe that customer contact is not a department, but a strategic domain. It determines how you are perceived, valued and remembered as an organization. That’s why we don’t just build software. We build: