Phone System is the cloud phone system for your organization.
You are responsible for accessibility in education, but the practice is recalcitrant: multiple locations, changing schedules, reception desks that are not always occupied, and peak traffic around applications and tests. Meanwhile, parents, students and vendors must always get to the right department quickly. If calls are routed incorrectly or no one answers, it leads to frustration, extra work for the administration department and unnecessary escalations.
Phone System is VoIP telephony for educational institutions that want a grip on reachability, both fixed and mobile and fully hosted from the cloud. You control what happens with incoming calls: choice menus, call queues, call transfers and time switches for, for example, class times, breaks and calls outside office hours.
And just when you think, “not yet” … then a short check is often already valuable. Pegamento also helps educational organizations practically with a clear implementation approach, from design, through testing, training, adoption and going live to aftercare, so that continuity remains paramount.
Want us to take a look at how your callflows and accessibility can be smarter, without major project pressure? Then fill out the form at the top of this page. Then we will contact you and you will soon know where your profit is.
Phone System is the phone system for organizations from 50 to 500 employees. In one location or spread around the world. A telephony system with which you can work at home, in the office or wherever you are and which you can easily scale up or down according to your needs. And all in the cloud: calling via the Internet.
To realize this, we created a telephony solution with Pegamento Phone System i.c.w. Microsoft Teams. In addition to replacing the landline phones, we linked a personal 06 number to each Teams client for the employees, so they can use Teams to make internal and external calls from wherever they are via desktop or mobile.
With Phone System, you control what happens when your organization receives calls, such as choice menus, queues and transfers. In addition, Phone System offers you the convenience of automatic or manual time switches that allow you to have phone traffic come in at a different location during a certain period of time (opening hours, lunch breaks and out-of-office times). Based on the caller’s location (local or international), you can inform a caller in the appropriate language and then transfer them to the appropriate number. You can set this up as extensively as you like.
We’d love to show you how Phone System increases your reachability!
Or call for an appointment – 088 00 67 180
Switching to a new telephony system can be exciting. That’s why Pegamento provides an implementation approach that is clear, reliable and completely carefree. With a proven project structure, clear communication and an eye for the end user, we achieve a smooth migration in which continuity always comes first.
To do this, we go through the following steps:
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