Sovereignty is more than just a check box

Sovereignty has recently appeared on almost every government agenda. Questions about where data is stored, which jurisdiction it falls under, and who can access it in extreme cases are finally being asked out loud. However, in the projects we see, the answer often stops at simply checking off a list. It usually goes like this. […]

Which security requirements are important when replacing a contact center system?

Security requirements for a contact center system change: encryption, GDPR obligations, and supplier assessment explained.