After a successful tender process, N.V. Nederlandse Gasunie chose Pegamento as its strategic partner to improve its telephone accessibility. Pegamento managed to win the tender thanks to its innovative and flexible approach, in which WorkplaceX as an integrated solution is central.
With WorkplaceX, Pegamento brings together various services and functionalities into one clear and user-friendly platform. This approach offers Gasunie the opportunity to future-proof its internal and external accessibility, with an eye for flexibility, scalability and ease of use. WorkplaceX acts as the umbrella under which all contact solutions are integrated, specifically tailored to Gasunie’s wishes and requirements.
The new solution supports both fixed and mobile calls, including integrations with Gasunie’s existing systems. This means that employees can be reached anytime and anywhere. The use of Pegamento’s expertise also ensures a smooth migration and phased implementation of the new cloud telephony environment.
Pegamento takes full charge of the technical management, while Gasunie performs the functional management. Through close cooperation and training, Pegamento enables Gasunie’s administrators to independently make adjustments and support users. At the same time, Pegamento remains responsible for the reliability, security and stability of the solution.
“By choosing Pegamento and WorkplaceX, we are taking an important step in further professionalizing our telephone accessibility,” Gasunie said. “The scalable and future-proof solution enables us to work efficiently and be prepared for future developments.”
The cooperation with Pegamento contributes to Gasunie’s ambition to further optimize its services and remain a reliable partner in the energy transition.
About Gasunie
Gasunie is a leading European energy infrastructure company focused on the transport and storage of gas. In the Netherlands and the northern part of Germany, Gasunie manages and maintains an extensive network for large-scale gas transport and storage. The company was founded in 1963, four years after the discovery of natural gas in the Dutch province of Groningen, and has since grown into an essential player in energy supply. Gasunie is a public limited company under Dutch law and wholly owned by the Dutch State.
