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Gartner IT Symposium 2025: the 10 tech trends that will shape 2026

Gartner symposium

At the Gartner IT Symposium/Xpo™, one message came back again and again: AI is no longer optional.What began as a wave of experiments with generative AI will have become a structural factor for competitiveness, security and trust by 2026. CIOs and technology leaders are on the eve of a new era in which technology must […]

What are RPA licensing models?

RPA licensing models determine how you pay for automation software. The four main types – per-bot, concurrent user, enterprise and runtime-based licenses – each have different benefits depending on organization size and process volumes. The right model can save organizations up to 40 percent on automation costs. However, many companies make costly mistakes by underestimating future scaling needs or overlooking hidden costs such as implementation and training. Find out which model best suits your automation strategy.

What does RPA implementation cost for SMBs?

Ondernemer bestudeert kostenanalyse voor robotarm-investering aan modern bureau met laptop, euromunten en rekenmachine.

RPA implementation for SMEs costs on average €15,000-€75,000, but most companies recoup their investment within 6-18 months. Software licensing, implementation and training are the main costs, while hidden expenses such as maintenance and change management often add 30-50%. With the right approach, you can achieve an ROI of 200-400% within two years through labor cost savings and efficiency gains.

What are common RPA beginner mistakes?

RPA projects often fail due to incorrect process selection, lack of preparation and unrealistic expectations. 60-80% of organizations choose overly complex processes for their initial implementation, while simple back-office tasks such as invoice processing and data transfers are perfect starting points. Successful RPA requires thorough process analysis, employee engagement and phased implementation. With 3-6 months of development time and 6-18 months of payback, RPA offers substantial savings – provided you make the right preparations. Learn which pitfalls to avoid for successful automation.

What RPA mistakes do companies often make?

RPA projects often fail due to unrealistic expectations and lack of preparation. Dutch companies make five crucial mistakes: insufficient process analysis, underestimation of change management, wrong process choice, technical pitfalls and poor partner selection. This article reveals why 70% of automation projects fail and offers practical solutions to make your RPA implementation successful. From legacy system integration to employee engagement.

What are the most popular RPA tools in the Netherlands?

Chromen robotarm sorteert gloeiende amber datachips op wit bureau met tulpen in glazen vaas, warm goudkleurig licht.

Dutch companies are increasingly choosing Microsoft Power Automate, Automation Anywhere and cloud-based RPA platforms that integrate perfectly with existing systems. From small companies starting with €2,000 per year to enterprise organizations achieving 80% cost savings – the right choice depends on company size, budget and process complexity. Modern integrated solutions combine RPA with AI technologies for more intelligent automation that can autonomously anticipate exceptions. Find out which RPA tool best suits your specific processes and how to quickly realize ROI.

Which RPA software fits your budget?

Mechanische robotfiguren met prijskaartjes op een modern bureau, laptop op de achtergrond, natuurlijk daglicht.

RPA software costs Dutch companies between several thousand to hundreds of thousands of euros per year. This comprehensive guide shows you exactly what costs you can expect for licensing, implementation, training and maintenance. Find out which hidden costs can account for 50-100% of your budget and how to choose the right RPA solution for your organization. With practical tips on ROI calculation and budget planning, you’ll make an informed choice that fits your business needs.

How do you compare different RPA platforms?

Rij open laptops op betonnen bureau met schuifmaat dwars over toetsenborden, kantooromgeving met vloer-tot-plafond ramen.

Choosing the right RPA platform will determine the success of your automation projects. By focusing on ease of use, scalability, integration capabilities, cost and support, you will make an informed choice. Enterprise platforms cost €5,000-€15,000 per bot per year, but hidden implementation costs can amount to 2-3 times the annual license fee. Always test via proof of concepts with actual processes from your organization to objectively evaluate functionality, performance and user experience before investing.

Which RPA tools are best for beginners?

Hand boven mechanisch toetsenbord op wit bureau, met klein robotfiguurje ernaast, in modern kantoor met natuurlijk licht.

For beginners in process automation, easy-to-use RPA tools such as Microsoft Power Automate are the key to success. These platforms offer drag-and-drop functionality that allows you to start automating repetitive tasks without programming knowledge. Costs range from free versions to several hundred dollars per month, with most organizations seeing a positive ROI within 6-12 months. With the right tool choice and a thoughtful implementation strategy, you can get results quickly and gradually expand to more complex automations.

What are RPA process selection best practices?

Robotarm met mechanische grijper pakt een gemarkeerde map uit een georganiseerd raster van procesdocumenten op een wit bureau.

RPA process selection determines the success of your automation project. The best candidates are repetitive, regular processes with high volume and minimal complexity. By calculating ROI in advance and avoiding pitfalls such as underestimating change management, you maximize your chances of success. Prioritize processes based on quick wins versus strategic impact. With the right selection criteria, transform time-consuming manual tasks into efficient automated workflows that free up your team for more valuable activities.

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Ernst Vegter-Business consultant Pegamento

Ernst Vegter

Business Consultant

Linkedin

Hospitality is one of my deepest motivations.
Not surprisingly, of course, customer service is a common thread in my career. Aspects of hospitality is being able to connect, to facilitate but mainly to make someone feel genuinely welcome. My intuition is my greatest asset to be able to put myself in the shoes of a guest. A customer is my guest.

Fed by various senses, an image forms around the client. I listen to what is being said, watch facial expressions, taste the underlying tone and get a feel for the challenge to be addressed. An image literally forms on my retina. I have to be able to see it. If I can see it, I can create it.

In this, the trick is to pursue simplicity, give the client a warm feeling that the problem is understood, receive good advice, facilitated and carefully guided to the solution. Trust, connect and unburden.

The feeling when a guest arrives at your hotel after a long tiring journey, can sit in front of the fireplace, be handed a good glass of wine and stare carefree at the fire. My guest knows it will be okay.

This piece was written by Ernst Vegter, working as a Business Consultant at Pegamento.

Ger Koedam-Communication & Marketing Pegamento

Ger Koedam

Marketing & Communications

Linkedin

How can I help you? That’s pretty much the first question I ask when talking to people who are curious about our services. In such a conversation, the use of senses is very important. Because not everyone is the same. One person thinks in images, while for another words are important or how something feels. For me, sight and hearing are the most beautiful senses, because both eyes and ears absorb information and can convey or process emotions.

Why hearing? Because listening is essential in contact. And it’s the key to unlocking valuable insights.

I developed this skill early on. As a child, I enjoyed radio plays on the radio, bringing the stories to life in my head.

Rob Roode-Research Development

Rob Roode

Research & Development

Linkedin

Recognizing and automating patterns. Tasks we are constantly working on when implementing our robots at Pegamento. My 2 Drentsche Patrijshonden are hunting dogs and certainly not robots. The hunting instinct and intuition is basically in their genes. Continuing to offer new forms of training has taught them to recognize and act independently in hunting situations. Even “unsupervised,” even if I’m not around.

But when you try to teach a brain something, it also starts to see things you don’t expect. Dogs pick up on the slightest deviation in your voice or directions. To start recognizing that and correcting it again is perhaps the most complex challenge. But in our work, for the wonderful clients for whom we get to work, it often yields the most beautiful new insights!

This piece was written by Rob, founder of Pegamento and in charge of Marketing and R&D.

Serge Poppes-CEO Pegamento

Serge Poppes

CEO

Linkedin

Feeling. That’s the best thing Pegamento stands for. Feeling for technology in the broadest sense of the word. Not only feeling for the exciting stuff like AI, but also for the basics of communication.

The very best part of my job is selling, listening, translating and thinking about what really matters. We bring the digital transformation with a great team!
The diversity of our team, how sharp we are, but especially the wonderful things we get to make makes me feel extremely good. Hence, I intuitively chose the sense of “feeling.

Feeling gives life and differentiation!

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