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Cloud telephony applied

Phone System, Pegamento’s proprietary IP for voice communication (VoIP)

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Our proprietary cloud telephony designed for modern customer interaction
With Phone System, Pegamento has a fully in-house developed platform for voice communication. It is a reliable, secure and scalable telephony solution that fits seamlessly with our vision of smart, integrated customer contact technology.

Why Phone System is Unique

  • Proprietary intellectual property (IP)
    Fully developed and managed by Pegamento, giving us maximum control over performance, security and integration. This makes Phone System a strategic building block within our technological architecture.
  • Cloud-native and future-proof
    Built on modern VoIP standards and hosted in Dutch data centers. As such, the platform meets the highest requirements in terms of scalability, continuity and compliance.
  • Seamless integration with customer processes
    Speech becomes a full part of every customer interaction. Phone System integrates effortlessly with AI, CRM and workflow components to make conversations more efficient and personalized.
  • Full insight and easy management
    Via an intuitive web console you manage users, devices, routing and reports centrally. This allows you to keep a grip on reachability, performance and service quality.
  • Secure, redundant and 100% Dutch
    All data remains within the Netherlands, supported by a redundant infrastructure and enterprise-level security. This guarantees reliability, privacy and continuity.
Customer Contact
SME telephony - Phone System

The speech layer in our technology architecture

Phone System forms the communication layer within Pegamento’s proprietary technology ecosystem. As a core component of our IP stack, it provides direct, secure and intelligent voice connections, indispensable in any modern customer interaction. By now, many of our customers are working with Phone System. Sometimes as a stand-alone solution and sometimes combined with other software such as Sprinklr, for example.

Want to know more?

Find out how Pegamento and Sprinklr are making a difference together. Request a demo, receive a tailored proposal or schedule an immediate session with our Sprinklr consultants.

Collaborations

113: Accessibility of Suicide Prevention Services
Kindergarden Reference Pegamento
KVK-Sprinklr Reference
Grafisch Lyceum Utrecht - VoIP

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