Will you also come to the Spoorwegmuseum in Utrecht on April 15, 2026 for Pegamento’s annual event?
Just a few more minutes and then we'll step in for inspiration at the Railway Museum in Utrecht.
Welcome to the registration page for our event on Wednesday, April 15, 2026, which we are co-hosting this year with our partner Sprinklr. We are stepping into a unique location: the Spoorwegmuseum in Utrecht and welcoming guests from Pegamento, Sprinklr and Founders Carbon Network. The Spoorwegmuseum is a place where history and innovation come together, and perfectly suited to the journey we are taking together this afternoon and evening.
We start on the platform with a warm welcome in the Expo, after which we “take off” together with the plenary program: an inspiring ride along key themes and insights. After a short stop we continue in different directions during the sub-sessions in the sub-rooms, you choose your track, pace and destination.
We end the day with relaxed drinks in the Expo: the time to exchange experiences, make new connections and make plans for the rest of the journey.
We look forward to welcoming you to Utrecht. Get in!
Fill out the form so we can reserve a spot for you and get your boarding pass ready. Don’t have the invitation code handy? Then feel free to contact us via the orange button at the top of this page, and we’ll get you back on track quickly.
| From | To | Component | Location |
| 14.00 | 14.30 | Reception of guests | Expo |
| 14.30 | 15.00 | Opening program | Expo |
| 15.00 | 15.30 | Keynote Lisanne Buik: Gracious AI – Man + AI | Expo |
| 15.30 | 16.30 | Keynote Shep Hyken – where Customer Experience is turning into Customer Loyalty | Expo |
| 16.30 | 16.45 | Break | Expo |
| 16.45 | 17.45 | Breakout Sprinklr & Pegamento: Customer feedback, holistic channelless feedback as a permanent source of continuous improvement | Restoration Hall |
| 16.45 | 17.45 | Breakout Pegamento: The Pegamento Expert Engine : the core of AI | Waiting room 3rd class |
| 16.45 | 17.45 | Breakout 113 Suicide Prevention: Innovation in crisis intervention using AI | Waiting room 1st and 2nd class |
| 17.45 | 18.00 | Exchange | |
| 18.00 | 18.45 | Breakout Sprinklr & Pegamento: Customer feedback, holistic channelless feedback as a permanent source of continuous improvement | Restoration Hall |
| 18.00 | 18.45 | Break-out Pegamento: The Pegamento Expert Engine : the core of AI | Waiting room 3rd class |
| 18.00 | 18.45 | Breakout 113 Suicide Prevention: Innovation in crisis intervention using AI | Waiting room 1st and 2nd class |
| 18.45 | 20.30 | Freshly prepared street food | Expo |
| 20.30 | Expected ending |
Shep Hyken’s keynote is co-sponsored by Sprinklr.
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