Can Agentic AI help with compliance and regulation?

Why work with us:

– We improve your accessibility
– We enhance your customer experience
– We increase your efficiency

Want to know how we’ve been using AI to enhance the customer experience for years?

“With Pegamento, we found not just a supplier, but a true partner in change. Thanks to their expertise and our joint DevOps approach, we have made great strides in a short time. The technology supports our people so they can focus on where they make a difference: personal contact with entrepreneurs.”

Yes, Agentic AI can significantly help companies achieve compliance and regulatory compliance through autonomous monitoring, proactive regulatory tracking and consistent policy application. These autonomously operating AI systems automatically detect deviations, track new legislation and ensure continuous compliance without constant human intervention. This article answers key questions about AI-driven compliance management.

What is Agentic AI and how does it differ from traditional compliance systems?

Agentic AI consists of autonomously operating AI systems that act proactively without human instruction on a situation-by-situation basis. Unlike traditional compliance systems, which respond to manual checks, Agentic AI continuously monitors, learns from patterns and independently takes preventive action on potential regulatory violations.

Traditional compliance systems operate reactively and require constant human input for every decision. Employees must manually review documents, generate reports and make policy changes. This approach is time-consuming and error-prone, especially when regulations change frequently.

Agentic AI, on the other hand, uses self-learning algorithms that recognize patterns in compliance data. The system automatically monitors new legislation, compares it with existing policies and suggests adjustments. When the system detects a potential violation, it initiates immediate corrective action without waiting for human approval.

The difference is primarily in the proactive approach. Where traditional systems flag problems after they occur, Agentic AI prevents violations through predictive analytics and preventive actions.

Which compliance processes are best automated with Agentic AI?

Data privacy monitoring, regulatory tracking, audit trail generation and risk assessment processes lend themselves best to Agentic AI automation. These processes contain many regular, predictable tasks that benefit from continuous monitoring and consistent execution.

Data privacy monitoring benefits tremendously from AI automation. The system automatically monitors data processing, detects unauthorized access and alerts on potential AVG violations. Agentic AI can analyze in real time what personal data is being processed and whether it is in compliance with privacy policies.

Regulatory tracking is another strong area of application. AI systems continuously monitor government websites, legal databases and industry publications for new legislation. When relevant changes are detected, the system analyzes the impact on existing policies and suggests concrete adjustments.

Audit trail generation is fully automated. Every action, change and decision is automatically documented with timestamp, user and reason. This creates a complete, irrefutable history for external audits.

Risk assessment processes are performed continuously rather than periodically. The AI system continuously evaluates risks based on new data, market conditions and regulatory changes and automatically adjusts risk assessments.

What are the biggest benefits of Agentic AI for compliance management?

Real-time monitoring, consistent rule application, cost reduction and elimination of human error are the key benefits of Agentic AI for compliance management. The system provides 24/7 monitoring without human intervention, allowing compliance risks to be identified and addressed immediately.

Real-time monitoring means that compliance violations are detected within seconds instead of days or weeks later during manual audits. This prevents escalation of problems and significantly reduces potential fines or reputational damage.

Consistent rule application is a major advantage over human judgments. Agentic AI always applies rules the same way, regardless of time of day, workload or personal interpretations. This eliminates randomness and ensures uniform compliance across all departments.

Cost reduction occurs through automation of repetitive tasks. Compliance staff can focus on strategic activities instead of routine audits. The system also reduces external audit costs through complete, organized documentation.

Human error is largely eliminated in routine computational tasks. AI systems do not make mistakes due to fatigue, distraction or time pressure. This significantly increases the reliability of compliance processes.

24/7 monitoring ensures that compliance never “sleeps. Even outside business hours, on weekends and vacations, the system continues to actively monitor and respond to potential problems.

What challenges and risks does AI-driven compliance pose?

AI-bias in decision-making, transparency challenges, regulatory uncertainty and implementation complexity are the biggest risks of AI-driven compliance. These challenges require careful planning and ongoing human oversight to ensure effective and responsible compliance.

AI bias can occur when the system is trained on historical data that contains biases. This can lead to discriminatory compliance biases or unequal treatment of certain groups. Regular bias testing and diverse training data are essential to avoid this.

Transparency challenges arise because AI decisions are often difficult to explain. Regulators and auditors want to understand why certain compliance decisions were made. “Black box” AI systems make this difficult, especially with complex regulations.

Regulatory uncertainty concerns the fact that legislation around AI use in compliance is still evolving. Organizations are not always sure if their AI-driven compliance approach will comply with future regulations.

Implementation complexity arises from the need to integrate AI systems with existing compliance infrastructure. Legacy systems are often not designed for AI integration, creating technical and organizational challenges.

Human oversight remains necessary for strategic decisions and exception situations. AI can automate routine tasks, but complex ethical dilemmas and new regulatory situations still require human expertise and judgment.

How do you implement Agentic AI for compliance without disrupting existing processes?

Start with a gradual implementation by selecting one specific compliance process for AI automation, thoroughly training employees, and integrating with existing systems incrementally. This approach minimizes risk and ensures smooth adoption without operational disruption.

Start with a pilot project in a low-risk compliance area, such as document management or reporting. Choose a process that is well defined and has limited impact on critical business processes. This provides an opportunity to learn and adapt before scaling up to more complex areas.

Change management strategies are critical to successful adoption. Clearly communicate the benefits of AI automation and involve compliance staff in the implementation process. Show how AI facilitates their work rather than threatens it.

Training requirements include both technical and conceptual aspects. Employees must understand how the AI system works, what decisions it can make and when human intervention is needed. Regular training is needed as the system evolves.

Integration with legacy systems often requires API development or middleware solutions. Plan sufficient time for technical integration and test thoroughly before going fully live. Provide fallback procedures if the AI system is temporarily unavailable.

Best practices for a smooth transition include the parallel running of old and new systems during the testing phase, the gradual transfer of responsibilities and the continuous monitoring of results to make quick adjustments.

How Pegamento helps with AI-driven compliance automation.

We provide complete Agentic AI solutions for compliance automation through a smart combination of proven standard modules rather than costly customization. Our approach integrates AI-driven compliance monitoring with existing business processes for seamless automation.

Our concrete compliance solutions include:

  • Agentic AI implementation for automated regulatory monitoring and risk assessment
  • Customized compliance dashboards with real-time insights and automated reporting
  • Integration with legacy systems without disruption to existing processes
  • Proactive support for new regulatory updates and policy changes
  • 24/7 monitoring with automatic escalation for compliance risks

Our ISO 27001, ISO 9001 and ISO 26000 certifications ensure that our compliance solutions meet the highest quality and security standards. As a one-stop shop, customers can purchase everything under one roof without complex vendor management.

We position traditional RPA as an evolution to Agentic AI: self-thinking assistants that not only follow instructions, but also take initiative on compliance challenges independently. This provides organizations with proactive compliance management instead of reactive controls.

Want to discover how Agentic AI can transform your compliance processes? Contact us for a free consultation on your specific compliance challenges and automation opportunities.

Frequently Asked Questions

How long does it take for an Agentic AI system to be fully operational for compliance?

Implementation time ranges from 3-6 months for a pilot project to 12-18 months for full organization-wide rollout. The duration depends on the complexity of existing systems, the number of compliance processes and the level of customization. A phased approach with quick wins in the first 30-60 days ensures faster ROI.

What happens if the AI system makes a wrong compliance decision?

Modern Agentic AI systems have built-in safeguards such as confidence scores and escalation mechanisms for uncertain situations. Human approval is always sought for critical decisions. In addition, all AI decisions are logged and can be retrospectively evaluated and corrected for future improvement.

Can small and midsize businesses also benefit from AI-driven compliance?

Absolutely. Cloud-based Agentic AI solutions make advanced compliance automation accessible to SMBs without large IT investments. Many vendors offer modular solutions where companies can start with basic compliance monitoring and gradually expand as they grow.

How do you make sure the AI system stays up-to-date with new regulations?

Agentic AI systems use automated feeds from legal databases, government websites and industry publications to detect new regulations. Machine learning algorithms analyze relevance to your organization and automatically suggest policy adjustments. Regular updates to the AI model ensure continuous improvement in detection accuracy.

Which compliance areas are not yet suitable for full AI automation?

Complex ethical decisions, strategic policymaking and situations requiring contextual judgment are not yet suitable for full automation. New, unclear regulations or exceptional cases also require human expertise. AI does support these processes through data analysis and suggestions, but the final decision remains with compliance experts.

How do you measure the success of AI-driven compliance implementation?

Key KPIs include: reduction in compliance incidents (aim for 60-80%), faster detection time of deviations (from days to minutes), cost savings on compliance staff (20-40%) and improved audit scores. Soft benefits such as increased employee satisfaction due to less repetitive work and improved stakeholder confidence are also measurable success factors.

What is the cost of Agentic AI implementation for compliance compared to traditional methods?

The initial investment is between €50,000-€500,000 depending on organization size and complexity, but ROI is typically achieved within 12-24 months. Savings come from reduced staff for routine tasks, fewer compliance fines, lower audit costs and increased operational efficiency. Many organizations see 200-300% ROI within three years.

More blogs

Download the white paper here

Deepen your knowledge with Pegamento’s white papers.

Joost Schaap-Account manager Pegamento

Joost Schaap

Senoir Account Manager

When a customer contacts an organization because they have a complaint, it is crucial that the employee of the organization begin by listening carefully. What does this complaint mean for the customer and also for their own organization? How can this complaint be resolved? After listening carefully the employee needs the right information so that a solution can be offered.

This piece was written by Joost Schaap, working as an Account Manager at Pegamento.

Tim Treurniet-AI developer Pegamento

Tim Treurniet

Designer of Intelligent Systems

Real childhood heroes I never had. But in retrospect, I believe figures like Willie Carrot or Dexter’s lab may have had an influence on me. I get energy from actually making innovative and useful products myself. Nothing like seeing the effect of a project that automates a boring task, or makes a complex process suddenly accessible.

A nice bridge to my photograph is the physical aspect of my work. By working with image recognition, I am often very directly connected to the physical world and my work is more than just programming. For example, our image recognition software ensures safety on bridges, tracks players on a soccer field or uses your own smartphone to accurately measure yourself. This combination between physical and digital provides variety and extra challenge. For me, these are the main reasons for my interest and enthusiasm in what I do!

This piece was written by Tim Treurniet, employed Designer of intelligent systems at Pegamento.

Vera van der Plas-UI-UX designer

Vera van der Plas

UI/UX Designer

As a UX/UI designer, I deal daily with transforming complex data into user-friendly visualizations. All of this topped off with a digital lick of paint which should attract the visitor’s attention to take action.

One of the interesting aspects of this field I find the effects that small tweaks, both textual and visual, can have on conversion. The psychological impact that a simple background color of a CTA button has on our behavior is huge. After all, that color can determine whether or not you are going to buy that product.

What we see and how our brains process and interpret this information fascinates me. The possibilities of subconsciously pointing potential customers in your chosen direction are endless. I hope to apply my expertise more often within our solutions in the future.

This piece was written by Vera van der Plas, working as a UX/UI Designer at Pegamento.

Fouad Rahaoui-Finance Pegamento

Fouad Rahaoui

Financial Controller

A Financial Controller within a company should not only be an expert in Finance. You must also have knowledge of the latest IT developments. Because these are also moving very quickly in the world of Finance.

At Pegamento, I can learn all about the latest IT developments. Like the latest development in the field of Machine learning and deep learning.

Through these application areas, as Financial Controller, I can further automate the financial business processes within Pegamento and implement improvements for the automatic processing of financial data.

This piece was written by Fouad Rahaoui, working as a Financial Controller at Pegamento.

Ernst Vegter-Business consultant Pegamento

Ernst Vegter

Business Consultant

Hospitality is one of my deepest motivations.
Not surprisingly, of course, customer service is a common thread in my career. Aspects of hospitality is being able to connect, to facilitate but mainly to make someone feel genuinely welcome. My intuition is my greatest asset to be able to put myself in the shoes of a guest. A customer is my guest.

Fed by various senses, an image forms around the client. I listen to what is being said, watch facial expressions, taste the underlying tone and get a feel for the challenge to be addressed. An image literally forms on my retina. I have to be able to see it. If I can see it, I can create it.

In this, the trick is to pursue simplicity, give the client a warm feeling that the problem is understood, receive good advice, facilitated and carefully guided to the solution. Trust, connect and unburden.

The feeling when a guest arrives at your hotel after a long tiring journey, can sit in front of the fireplace, be handed a good glass of wine and stare carefree at the fire. My guest knows it will be okay.

This piece was written by Ernst Vegter, working as a Business Consultant at Pegamento.

Gunisch-AI developer Pegamento

Gunish Alag

AI Developer

A picture is worth a thousand words, is an expression most of us have heard. We see a lot of things around us on a daily basis and subconciously have the ability to recognize and understand them. This ability of humans to me seems bizarre.

As a computer vision developer at Pegamento that is what I do, break down complex problems and turn them into solutions using images by meticulously extracting useful data.
With the world moving forward and new technologies emerging, complicated problems which were difficult to solve a decade earlier suddenly seem possible and viable. The future is full of new challenges and I look forward to them.

This story is written by Gunish, working as an AI developer at Pegamento.

Ewold Jansen-Service engineer Pegamento

Ewold Jansen

Service & Support Engineer

Hearing the wishes a customer has or the problems a customer is facing is important in order to then be able to help them properly. In both cases, I help find the right solution.

When the customer comes to us with a desire, they don’t know what all the options are. In this I advise them to make the right choices. When problems arise, listening to them is important. For example, a problem arises from a wrong action. By communicating well in this, many problems can be solved quickly by explaining it well. Through poor communication, a small problem can become very big.

This piece was written by Ewold Jansen, working as a Service & Support Engineer at Pegamento.

Andre Glasbergen-Scrum master Pegamento

Andre Glasbergen

Scrum Master

After completing my studies, I started working as a developer at a young Pegamento with a lot of ambition and enthusiasm. In the first years I learned all about process automation, now better known as RPA. I often had to rack my brains to convert the work instruction into a logical function, with not too many If-statements, so that the robot could perform the work.

I developed further and went to work as a consultant. Listening well to the customer and supporting in the pre-sales phase of projects. Executing projects and listening suited me very well. It was a small, but logical, step to now work as a Scrum Master and Project Manager. I have been supervising projects for a few years now. Such as RPA, Cloud applications and AI, according to the Human lead agile approach, We build this with a large team of specialists.

This piece was written by André Glasbergen, working as a Scrum Master at Pegamento.

Ensar Ari-IT engineer Pegamento

Ensar Ari

IT Engineer

Good communication between customer and organization is very important. As an organization, you naturally want to be easily accessible to your customers. Either via social media channels or via the old familiar telephone. Often organizations do not know exactly how they want their telephone line set up. That is why I like to help them think along and give them ideas. I believe there is a solution to every problem. But sometimes you just need someone who looks at the situation a little differently.

This piece was written by Ensar Ari, working as an IT Engineer at Pegamento.

Nini Heerings-Chief Happiness Officer Pegamento

Nini Heerings

Chief Happiness Officer

“You get to know someone better by playing for an hour than by talking for a year.”

This quote from Plato is totally hitting home for me. That’s why I like to connect people through play. Because while playing, you are totally on, all your senses at work.
In my great role as Chief Happiness Officer, I want to do that by connecting colleagues with each other and with the organization. In a creative and playful way that suits Pegamento.

When I’m not at work, I also enjoy connecting people. I do this by organizing The Playground, where adults play games you used to play in the schoolyard, gymnasium or neighborhood playground. The pure feeling of fun, total relaxation and no thoughts of anything but playing. That feeling is the goal.

This piece was written by Nini, working as Chief Happiness Officer at Pegamento.

Ger Koedam-Communication & Marketing Pegamento

Ger Koedam

Marketing & Communications

How can I help you? That’s pretty much the first question I ask when talking to people who are curious about our services. In such a conversation, the use of senses is very important. Because not everyone is the same. One person thinks in images, while for another words are important or how something feels. For me, sight and hearing are the most beautiful senses, because both eyes and ears absorb information and can convey or process emotions.

Why hearing? Because listening is essential in contact. And it’s the key to unlocking valuable insights.

I developed this skill early on. As a child, I enjoyed radio plays on the radio, bringing the stories to life in my head.

Pim Ritmijer-Software developer Pegamento

Pim Ritmeijer

Software Developer

Programming is more than just “code knocking. For me, listening to what the customer wants and visualizing that is an important part of software development.

Actively listening to a customer to understand the customer’s full story is crucial before building a solution. When you understand a customer’s story, you can think together about a solution that truly helps the customer.

Visualizing solutions is the next step for me. What will be the route we will climb to get to a solution? What challenges are we going to face to get to the top?

Like climbing, good preparation is valuable. Even though you can’t prepare for everything, preparation helps make the application fit the client’s needs as well as possible.

What a beautiful and fascinating profession programming is.

This piece was written by Pim Ritmeijer, working as a Software Developer at Pegamento.

Denise Verhoef-Software developer Pegamento

Denise Verhoef

Software Developer

Hearing is something you do a lot of as a programmer but also thinking, for example, when you are tasked with putting together a customer need. If the customer wants a function for his application, it is important that as a programmer you think carefully about which functions are functional and which functions are not. In this way, you will put together the most functional application possible and the customer will have a good end product. Turning needs into code into functionality is something I find interesting.

I am currently doing an internship at Pegamento and studying Software Developer. I get a lot of information that you have to process and apply. The nice thing about this is that you can learn new things but also that you can experience how it works in real business. I started this training last year and knew nothing about programming beforehand. Now I can find my own way with programming and I enjoy working with it. That you can get from a blank page to a functional application through code is cool!

This piece was written by Denise Verhoef, working as a Software Developer intern at Pegamento.

Remco Pabst-Business consultant Pegamento

Remco Pabst

Computer Vision & AI Lead

Using innovative software technology for people or business to make “things” easier and smarter is really a driving force. That’s why the connection between the senses appeals to me the most. Our brains connect the senses just like a business process connects people, systems (data) and logic. They register and trigger an action, exactly how it should be in an optimal workflow. Very cool what is already possible today when we add a lot of computational power to that as well.

Hearing also means a lot. Not because I like to listen to Jazz, Soul, Deep House or Focus-like music every day AND have to be able to listen well to interpret a wish or pain point, but more because not everyone can have all the senses at their disposal. Think of him or her with a visual impairment. The fact that in close cooperation we were able to apply AI, TTS/STT technology (which is still in development) for this often underserved group of people in today’s digital world and to improve the interaction and experience with it gives me a lot of energy and meaning to what I try to do with technology; create value.

This piece was written by Remco, working as a Business Consultant at Pegamento.

Thomas de Wolf-Vision Engineer Pegamento

Thomas de Wolf

R&D Director

Once when I had to choose which study I was going to do, I had a hard time making that choice. I was interested in engineering, but what I most wanted to do was just work with a team toward a common goal.

To this day, that is still what I love doing most. The technology has become image recognition and the team the computer vision department of Pegamento. So it’s logical that in terms of sense, I end up with “seeing. By using our image recognition solutions to see things in the real world, our entire team solves relevant problems for our customers. And because of the variation in customers, the places where our solutions end up are never the same. For example, one moment I am in the control room of a bridge and the next day I am on a production line for sandwiches or between the fences of a TBS clinic.

This piece was written by Thomas de Wolf, working as a Computer Vision & AI Lead at Pegamento.

Rob Roode-Research Development

Rob Roode

Research & Development

Recognizing and automating patterns. Tasks we are constantly working on when implementing our robots at Pegamento. My 2 Drentsche Patrijshonden are hunting dogs and certainly not robots. The hunting instinct and intuition is basically in their genes. Continuing to offer new forms of training has taught them to recognize and act independently in hunting situations. Even “unsupervised,” even if I’m not around.

But when you try to teach a brain something, it also starts to see things you don’t expect. Dogs pick up on the slightest deviation in your voice or directions. To start recognizing that and correcting it again is perhaps the most complex challenge. But in our work, for the wonderful clients for whom we get to work, it often yields the most beautiful new insights!

This piece was written by Rob, founder of Pegamento and in charge of Marketing and R&D.

Serge Poppes-CEO Pegamento

Serge Poppes

CEO

Feeling. That’s the best thing Pegamento stands for. Feeling for technology in the broadest sense of the word. Not only feeling for the exciting stuff like AI, but also for the basics of communication.

The very best part of my job is selling, listening, translating and thinking about what really matters. We bring the digital transformation with a great team!
The diversity of our team, how sharp we are, but especially the wonderful things we get to make makes me feel extremely good. Hence, I intuitively chose the sense of “feeling.

Feeling gives life and differentiation!