A glimpse into the (fascinating) world of RPA software
3 reasons why SMBs should deploy AI
“Artificial intelligence (AI) is almost impossible to imagine SMEs without as a tool to collect data and maintain the competitive advantage over competitors,” said Hans Uges, account manager at Pegamento. AI is a tool to make improvements in certain processes, which can directly affect the company’s bottom line. With the right use of AI, you […]
NuBeter NuLive with digital coach
Monday, November 1, physical therapist Joris and business expert Frank went live with their digital coach NuBeter. The online place-to-be where you can work on vitality, lifestyle, health and a better life from wherever you are. Your own personal remote coach via the Mendix platform NuBeter. A close collaboration from which an extraordinary product emerged. […]
Communicating via WhatsApp
Many companies use WhatsApp, among others, as a channel to communicate with their customers. Besides the well-known channels such as telephony and email, chat is a channel that is becoming increasingly popular. Initially, WhatsApp did not actually allow this type of use at all and there have been cases where the app has blocked the […]
5 customer contact trends within the contact center
As an organization, you want to keep up with the times and make sure that you are accessible to both your customers and other important stakeholders, such as parties you work with. Change happens very quickly these days. What is successful today may be useless tomorrow. Now is the time for the expectation of best […]
With the Video Assistant, you watch along with the customer
Visual support from the customer contact center. Or: from “I hear what you say” to “I see what you mean. The Video Assistant is on the rise. ”Customer contact employees now sometimes feel like they are calling with a blindfold on,” explains Joost Dijkhuis of Pegamento. Dijkhuis came up with the Video Assistant. Pegamento is […]
‘Fish on Wheels’ Peggy makes drawing for KWF
Pegamento had “Fish on Wheels” Peggy draw a picture. We want to show that image recognition can be used more broadly than just for automation or information gathering. The drawing was auctioned off for KWF Cancer Society. Previously, the FOW (Fish on Wheels) was realized. A fish bowl on wheels with a smartphone attached to […]
A driving fish through image recognition on a smartphone with 5G
Image recognition app: Did you ever think you’d see a fish drive by? You saw it right. Image recognition knows no bounds. It’s been a while now (2014) since “Fish on wheels” went viral. Did you miss it? No problem, we’ll tell you again. The Fish on wheels, (FOW) is a self-steering fish bowl on […]
The unlimited possibilities with image recognition
Never before has this been the extra eye within each sector Chances are you already use image recognition. Consider, for example, facial recognition on smartphones to unlock your phone. Or simply scanning a QR code with your mobile’s camera. You see this kind of technology popping up more and more. Especially in recent years it […]
Children employees of IT company in Zeist get own paycheck with ”salary”
Dozens of children of the employees of the company Pegamento were surprised with their own paper paycheck and ”salary.” It was a playful way to thank the children for all the patience they have had with their working parents. It was chosen to reward all 30 children whose mom and/or dad work at the company […]