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What are RPA best practices in 2026?

RPA best practices in 2025 are fundamental to successful process automation. Key practices include strategic planning, stakeholder engagement, careful process selection, technical preparation and continuous monitoring. Organizations that follow these best practices realize up to 80 percent cost reduction in automated processes while allowing employees to focus on valuable tasks. This guide answers the most frequently asked questions about effective RPA implementation. Key RPA best practices begin with strategic planning and clear goals. Start with a thorough process analysis, involve all stakeholders early in the process and work with a phased approach. Successful implementations start small with quick wins and then scale based on proven […]

Can RPA be integrated with existing systems?

Yes, RPA can be seamlessly integrated with your existing systems without having to replace or modify them. RPA software acts like a digital collaborator interacting with your systems through the user interface, just as a human colleague would. Whether you’re working with old legacy systems, modern cloud applications or a combination thereof, RPA builds bridges between all your different platforms without costly system replacements. RPA can connect to virtually any system that has a user interface. From traditional ERP systems like SAP and Oracle to modern CRM platforms like Salesforce, and from old mainframes to new cloud applications. The technology […]

What are the limitations of RPA?

RPA (Robotic Process Automation) has limitations that you need to know about before getting started with it. The main limitations are technical limits in complex processes, higher than expected implementation costs, human resistance, security risks and situations where RPA is simply not the right solution. These limitations do not mean that RPA is worthless, but that you need to be realistic about what it can and cannot do. Modern solutions such as Agentic AI can overcome many of these traditional RPA limitations. RPA struggles with unstructured data, exceptions and legacy systems that do not communicate by default. The technology works best for rule-based processes with clear […]

How do you choose the right RPA vendor?

When choosing an RPA vendor, you largely determine the success of your automation project. The right partner offers not only software, but also the expertise, support and scalability needed for sustainable process automation. The wrong choice can lead to failed implementations, wasted budgets and frustrated employees. This guide answers the key questions that will help you select the best RPA vendor for your organization. RPA (Robotic Process Automation) is technology that automates repetitive, rule-based tasks by mimicking human actions in computer systems. Software robots perform tasks such as data entry, file transfer and form processing – 24/7 without errors. A […]

How long does an RPA implementation take?

An RPA implementation takes an average of 8 to 16 weeks for a standard process, depending on complexity and scale. Simple automations can go live within 4 weeks, while enterprise-wide implementations take 6 to 12 months. The lead time is determined by factors such as process complexity, IT readiness, available resources and the number of processes to be automated. RPA implementation time is primarily determined by five factors: process complexity, number of processes to be automated, IT infrastructure readiness, available resources and organizational maturity. Complex processes with many exceptions and decision points require more development time than linear, rule-based tasks. The readiness of your IT systems for integration also plays a […].

How safe is RPA for corporate data?

RPA (Robotic Process Automation) is safe for corporate data when you implement the right security measures. Modern RPA platforms offer comprehensive security features such as encryption, access control and audit trails that protect your business data during automation. Security depends on how you configure the technology, what processes you automate and how well you follow security protocols. These questions will help you understand how to securely deploy RPA for your business processes. The biggest security risks with RPA are unauthorized access to sensitive data, insufficient encryption of login credentials, lack of audit trails and vulnerabilities when integrating with legacy systems. These risks often arise from hasty implementations without proper […]

What is the difference between RPA and AI?

RPA (Robotic Process Automation) and AI (Artificial Intelligence) are two different technologies that are often mentioned together but work fundamentally differently. RPA is software that mimics human actions in digital systems for repetitive tasks according to fixed rules, while AI is technology that simulates human intelligence for pattern recognition and decision-making. The main difference is in how they approach tasks: RPA follows pre-programmed instructions like a digital assistant, AI learns from data and adapts to new situations. RPA stands for Robotic Process Automation and consists of software robots that mimic human actions in digital systems. These bots […]

What is the ROI of RPA?

The ROI (Return on Investment) of RPA measures the financial return on your investment in process automation. Organizations see an average payback period of 6-18 months, with direct cost savings on staff hours, error reduction and process acceleration being key factors. The real value goes beyond numbers alone, with improved employee satisfaction, better compliance and scalability future-proofing your organization. ROI in RPA is about the ratio of your total investment to the revenue generated by your automation project. This includes not only direct cost savings from less manual work, but also time savings, quality improvement and strategic benefits that are more difficult to quantify. […]

What skills do you need for RPA?

Successful RPA implementation requires a combination of technical, analytical and social skills. Key technical skills include basic programming knowledge, understanding of databases and APIs, and experience with RPA tools. In addition, analytical skills for process analysis and soft skills for communication and change management are indispensable. This mix of competencies will enable you to automate processes effectively and take full advantage of the benefits of RPA. The technical foundation for RPA consists of programming knowledge in languages such as Python, .NET or Java, understanding of databases and SQL, and proficiency with RPA platforms. You do not need to be an expert programmer, but basic knowledge of scripting […].

Which industries use RPA the most?

The top five industries using RPA the most are financial services, healthcare and wellness, government and public sector, manufacturing and production, and retail/e-commerce. These industries benefit most from process automation because of their high volumes of repetitive tasks, stringent compliance requirements and the need for error reduction. RPA helps these industries reduce operational costs, eliminate human error and free up employees for more valuable tasks. RPA (Robotic Process Automation) is software that automates repetitive, rule-based tasks by mimicking human actions. It acts as a digital employee that performs tasks such as data entry, form processing and system integration 24/7 without errors. […]

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Ernst Vegter-Business consultant Pegamento

Ernst Vegter

Business Consultant

Linkedin

Hospitality is one of my deepest motivations.
Not surprisingly, of course, customer service is a common thread in my career. Aspects of hospitality is being able to connect, to facilitate but mainly to make someone feel genuinely welcome. My intuition is my greatest asset to be able to put myself in the shoes of a guest. A customer is my guest.

Fed by various senses, an image forms around the client. I listen to what is being said, watch facial expressions, taste the underlying tone and get a feel for the challenge to be addressed. An image literally forms on my retina. I have to be able to see it. If I can see it, I can create it.

In this, the trick is to pursue simplicity, give the client a warm feeling that the problem is understood, receive good advice, facilitated and carefully guided to the solution. Trust, connect and unburden.

The feeling when a guest arrives at your hotel after a long tiring journey, can sit in front of the fireplace, be handed a good glass of wine and stare carefree at the fire. My guest knows it will be okay.

This piece was written by Ernst Vegter, working as a Business Consultant at Pegamento.

Ger Koedam-Communication & Marketing Pegamento

Ger Koedam

Marketing & Communications

Linkedin

How can I help you? That’s pretty much the first question I ask when talking to people who are curious about our services. In such a conversation, the use of senses is very important. Because not everyone is the same. One person thinks in images, while for another words are important or how something feels. For me, sight and hearing are the most beautiful senses, because both eyes and ears absorb information and can convey or process emotions.

Why hearing? Because listening is essential in contact. And it’s the key to unlocking valuable insights.

I developed this skill early on. As a child, I enjoyed radio plays on the radio, bringing the stories to life in my head.

Rob Roode-Research Development

Rob Roode

Research & Development

Linkedin

Recognizing and automating patterns. Tasks we are constantly working on when implementing our robots at Pegamento. My 2 Drentsche Patrijshonden are hunting dogs and certainly not robots. The hunting instinct and intuition is basically in their genes. Continuing to offer new forms of training has taught them to recognize and act independently in hunting situations. Even “unsupervised,” even if I’m not around.

But when you try to teach a brain something, it also starts to see things you don’t expect. Dogs pick up on the slightest deviation in your voice or directions. To start recognizing that and correcting it again is perhaps the most complex challenge. But in our work, for the wonderful clients for whom we get to work, it often yields the most beautiful new insights!

This piece was written by Rob, founder of Pegamento and in charge of Marketing and R&D.

Serge Poppes-CEO Pegamento

Serge Poppes

CEO

Linkedin

Feeling. That’s the best thing Pegamento stands for. Feeling for technology in the broadest sense of the word. Not only feeling for the exciting stuff like AI, but also for the basics of communication.

The very best part of my job is selling, listening, translating and thinking about what really matters. We bring the digital transformation with a great team!
The diversity of our team, how sharp we are, but especially the wonderful things we get to make makes me feel extremely good. Hence, I intuitively chose the sense of “feeling.

Feeling gives life and differentiation!

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