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Can RPA improve my business processes?

Yes, RPA can significantly improve your business processes by automating repetitive tasks, reducing errors and freeing up employees for more valuable work. This technology mimics human actions in existing systems, allowing you to optimize processes without costly system replacements. The impact varies by organization, but companies often see cost savings of up to 80% in automated processes, increased accuracy and 24/7 process execution. RPA (Robotic Process Automation) is software technology that automates repetitive, rule-based tasks by mimicking human actions in digital systems. Software robots perform tasks such as entering data, processing forms and navigating between applications exactly as an employee would […].

What is the cost of RPA implementation?

The cost of RPA implementation varies greatly depending on your organization size, process complexity and chosen approach. For Dutch companies, investments range from a few thousand euros for simple processes to substantial amounts for enterprise-wide automation. The important thing is that you not only look at the initial costs, but also at the payback period and long-term benefits. These questions will help you get a realistic picture of what RPA means for your organization. RPA implementation costs for Dutch companies depend on three main factors: company size, number of processes to be automated and complexity of integrations. Small organizations often start with one or two processes, […]

Which processes are suitable for RPA?

RPA (Robotic Process Automation) is suitable for processes that recur regularly, follow clear rules and require a lot of manual work. The best candidates are administrative tasks with structured data such as invoice processing, order processing and reporting. Processes should be stable with few exceptions and have high volume to justify the investment. These questions will help you determine which processes in your organization will benefit most from automation. RPA works best for processes that are rule-based and predictable. These tasks follow fixed steps without much variation, work with structured data from databases or spreadsheets, and occur frequently enough to make automation cost-effective […].

How do you maintain RPA robots?

RPA maintenance keeps your robots running by performing regular checks, updates and optimizations. Just like your car needs periodic maintenance, RPA robots require continuous attention to keep functioning reliably. This prevents process failures, reduces downtime and ensures that your automation is performing optimally. We answer key questions about effective RPA management, from maintenance frequency to troubleshooting and safety measures. RPA maintenance includes all activities necessary to keep your robots running reliably and efficiently. This means regular checks of scripts, updates to software components, monitoring performance and troubleshooting problems before they become critical. Without […]

How does RPA work in practice?

RPA (Robotic Process Automation) works in practice by using software robots that mimic human actions on computer systems. These digital assistants perform repetitive tasks such as data entry, form processing and system integration, working 24/7 without errors. RPA automates processes by navigating through applications, collecting data and executing actions according to preset rules, resulting in time savings of up to 80% and significant error reduction in administrative processes. RPA is technology that automates repetitive, rule-based tasks with software robots that mimic human actions on computers. These robots work with existing systems without the need to modify software, allowing […]

What is RPA?

RPA stands for Robotic Process Automation, a technology in which software robots perform repetitive tasks automatically by mimicking human actions in digital systems. These digital assistants work with existing applications through the user interface, without the need to modify underlying systems. RPA bots can perform tasks such as data entry between systems, process forms, generate reports and allow different applications to communicate with each other. The technology is especially valuable for organizations that spend a lot of time on high-volume manual, rule-based processes. RPA is software technology that uses digital robots to mimic and automate human actions in computer systems. […]

How do you scale RPA within your organization?

Scaling RPA means expanding your automation efforts from a few pilots to an organization-wide approach. It involves systematically implementing software robots that take over repetitive tasks, allowing your employees to focus on more valuable activities. Successful scaling requires a thoughtful strategy, the right preparations and a step-by-step approach that fits your organization. RPA scaling is the transition from a few isolated automation projects to a full-fledged, organization-wide automation strategy. The difference between automating a few processes and truly scaling is in the systematic approach, governance and ability to continuously identify and automate new processes. Successful scaling involves working […]

Is RPA right for SMEs?

Yes, RPA is absolutely suitable for SMEs. This technology helps SMEs automate repetitive tasks without large investments in new systems. The main advantage for SMEs is that you can still achieve significantly more with limited resources through smart use of digital assistants that can work 24/7. RPA stands for Robotic Process Automation – software robots that perform repetitive tasks by mimicking human actions. For SMEs, this means that you can automate processes without programming knowledge that would otherwise take a lot of time and staff. This technology has become accessible to smaller organizations by […]

What does RPA licensing cost on average?

RPA licenses cost on average between €5,000 and €20,000 per robot per year, depending on the type of robot and the vendor. For attended robots (desktop assistants), you typically pay €5,000 to €15,000 annually, while unattended robots (server-based) cost €10,000 to €20,000. These prices vary widely based on functionality, scalability and the vendor chosen. In addition to license costs, you must consider implementation, training and maintenance costs that often add 50-70% to the license price. RPA licenses cost an average of €5,000 to €15,000 per year for attended robots and €10,000 to €20,000 for unattended robots. Attended robots work with employees on their desktop and […]

Can RPA replace human workers?

RPA cannot completely replace human workers, but rather enhances their capabilities by taking over repetitive tasks. This technology automates rule-based processes such as data entry and reporting, allowing employees to focus on creative work, customer contact and strategic decisions. Practice shows that RPA usually leads to job shifting rather than job loss, creating new roles and making existing ones more valuable. RPA (Robotic Process Automation) is software that automates repetitive, rule-based tasks by mimicking human actions. This technology can perform structured processes such as transferring data between systems, filling out forms and processing documents. The fundamental difference lies in […]

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Ernst Vegter-Business consultant Pegamento

Ernst Vegter

Business Consultant

Linkedin

Hospitality is one of my deepest motivations.
Not surprisingly, of course, customer service is a common thread in my career. Aspects of hospitality is being able to connect, to facilitate but mainly to make someone feel genuinely welcome. My intuition is my greatest asset to be able to put myself in the shoes of a guest. A customer is my guest.

Fed by various senses, an image forms around the client. I listen to what is being said, watch facial expressions, taste the underlying tone and get a feel for the challenge to be addressed. An image literally forms on my retina. I have to be able to see it. If I can see it, I can create it.

In this, the trick is to pursue simplicity, give the client a warm feeling that the problem is understood, receive good advice, facilitated and carefully guided to the solution. Trust, connect and unburden.

The feeling when a guest arrives at your hotel after a long tiring journey, can sit in front of the fireplace, be handed a good glass of wine and stare carefree at the fire. My guest knows it will be okay.

This piece was written by Ernst Vegter, working as a Business Consultant at Pegamento.

Ger Koedam-Communication & Marketing Pegamento

Ger Koedam

Marketing & Communications

Linkedin

How can I help you? That’s pretty much the first question I ask when talking to people who are curious about our services. In such a conversation, the use of senses is very important. Because not everyone is the same. One person thinks in images, while for another words are important or how something feels. For me, sight and hearing are the most beautiful senses, because both eyes and ears absorb information and can convey or process emotions.

Why hearing? Because listening is essential in contact. And it’s the key to unlocking valuable insights.

I developed this skill early on. As a child, I enjoyed radio plays on the radio, bringing the stories to life in my head.

Rob Roode-Research Development

Rob Roode

Research & Development

Linkedin

Recognizing and automating patterns. Tasks we are constantly working on when implementing our robots at Pegamento. My 2 Drentsche Patrijshonden are hunting dogs and certainly not robots. The hunting instinct and intuition is basically in their genes. Continuing to offer new forms of training has taught them to recognize and act independently in hunting situations. Even “unsupervised,” even if I’m not around.

But when you try to teach a brain something, it also starts to see things you don’t expect. Dogs pick up on the slightest deviation in your voice or directions. To start recognizing that and correcting it again is perhaps the most complex challenge. But in our work, for the wonderful clients for whom we get to work, it often yields the most beautiful new insights!

This piece was written by Rob, founder of Pegamento and in charge of Marketing and R&D.

Serge Poppes-CEO Pegamento

Serge Poppes

CEO

Linkedin

Feeling. That’s the best thing Pegamento stands for. Feeling for technology in the broadest sense of the word. Not only feeling for the exciting stuff like AI, but also for the basics of communication.

The very best part of my job is selling, listening, translating and thinking about what really matters. We bring the digital transformation with a great team!
The diversity of our team, how sharp we are, but especially the wonderful things we get to make makes me feel extremely good. Hence, I intuitively chose the sense of “feeling.

Feeling gives life and differentiation!

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