Pegamento launches updated web softphone within WorkplaceX

Pegamento introduces a completely updated version of its web softphone, now fully part of WorkplaceX, the digital workplace for smart customer contact solutions. Where previously it worked with software from an external supplier, Pegamento has now developed its own product entirely. That means: more flexibility, shorter lead times for customer requirements and seamless integration with […]

External calls to and from mobile and landline numbers with Microsoft Teams

A new tool for Microsoft Teams Recently, we’ve been working on a new solution: remote calling to and from mobile and landline numbers with Microsoft Teams. What exactly it is? We’ll explain that to you here. Microsoft Teams became an even more important part of the (virtual) workplace during the pandemic. We underwent a digital […]

Customer contact in education

Communicating effectively to parents The days when a class full of students were presented with exactly the same lessons, content and guidance are far behind us. Nowadays, individual learning paths are used and the coach helps the student in the learning process. Whether or not in a traditional grade system or a mix of students […]