Pegamento sees ISO 26000 corporate social responsibility certification as exemplary for digital sector and wants to share experiences with fellow service providers
Inspection institute KIWA granted Pegamento the ISO 26000 certificate, rewarding its efforts in the field of corporate social responsibility.
Few purely Dutch digital service providers have yet been awarded this certificate. This is unfortunate because the sector can make a high contribution to a more sustainable, balanced and inclusive economy and society through technology and business practices.
Pegamento hopes to show by its example that certification is not reserved for multinationals. The Zeister ICT company is happy to share its experiences with fellow service provider with the certification process and the possibilities of CSR responsibility. In the coming period, Pegamento will actively disseminate its experiences and best practices through publications and dialogues with its stakeholders.
Serge Poppes, CEO of Pegamento: “We have learned that vetting the organization and its processes should be a task of all employees and all functions. This makes the total organization transparent, which allows new focal points to emerge regarding our carbon footprint, diversity, equal opportunity creation and also our overall supply chain. This makes it possible to engage customers, suppliers and other stakeholders and in turn lead them to improvements in this area. Digital service providers like Pegamento are technologically accustomed to collaborating with anything and everything and linking technologies. We need to do much more of the same when it comes to business practices and the collaboration of individuals within and across organizations. That’s where we want to take the lead.”
After a thorough year-long process of analysis and implementation, Pegamento was certified for CSR Performance Ladder level 3. Chief Happiness Officer Nini Heerings and Online Marketer Ike van der Voort of Pegamento led this process, which ultimately involved all employees. By 2025 at the latest, level 5 must be achieved. This focuses on the total chain. For this, a CSR management system is already operational, which works according to the ‘Plan-Act-Do-Check’ principle. This was already in place for ISO 27001 information security and ISO 9001 quality management. Working with standards that a digital company already uses from its technological tasks also contributes to a fast and fundamental embedding of CSR aspects, experience shows.
Pegamento’s CSR management system has been published online: CSR Report 2023
What does the Kiwa ISO 26000 certification entail?
ISO 26000, also known at Kiwa as the CSR performance ladder. Together with other certification bodies, Kiwa has developed the CSR performance ladder. The certification standard for corporate social responsibility that makes it possible to develop a CSR management system. By means of this certification, companies can show how far they are in the field of CSR and can fully organize their business operations accordingly.
The CSR performance ladder is a management system which focuses on the creation, implementation and alignment of policy on 31 themes based on the UN objectives. These 31 themes fall into the category of People, Planet, Profit, also known as people, environment and business operations. The performance ladder consists of 5 levels. Levels 1 and 2 are the first step to advancing to level 3. Level 3 leads to a general elaboration and implementation of the CSR themes that is achievable in the industry. From level 3, companies can move up the ladder to levels 4 and 5 by elaborating the themes in a more specific and distinctive way and aligning them more broadly with their supply chain.
You can read more about the Kiwa ISO 26000 certification here
