Pegamento sets world record with Fish on Wheels
A goldfish in a self-driving vehicle setting a world record? It sounds like a bizarre stunt, but that’s exactly what happened on the Italian primetime TV show Lo Show dei Record on May 15, 2025. The team behind Pegamento’s “Fish on Wheels” was invited to set a new world record: the longest distance a fish […]
How technology enhances customer experience
In an era when customer expectations are changing faster than ever and technological innovations are rapidly succeeding one another, one truth stands: customer experience is the new competitive advantage. And that starts. and ends, with the right balance between technology and humanity. Customer experience is more than a contact momentCustomer experience has long since gone […]
Digital service providers can do more with CSR
Pegamento sees ISO 26000 corporate social responsibility certification as exemplary for digital sector and wants to share experiences with fellow service providers Inspection institute KIWA granted Pegamento the ISO 26000 certificate, rewarding its efforts in the field of corporate social responsibility. Few purely Dutch digital service providers have yet been awarded this certificate. This is […]
Pegamento even better service with ISO 9001
On November 15, 2022, Pegamento proudly received Kiwa ISO 9001 certificate. With this, Pegamento demonstrates that its processes meet international quality standards and that it attaches great value to customer desire, quality and continuous improvements. Over the past year, Pegamento has been reviewing its quality management systems and updating them where necessary to meet requirements. […]
Pegamento presents award to Sprinklr for fastest growing supplier of 2022
Pegamento congratulates partner Sprinklr on their tremendous growth over the past year compared to last year, which is why Pegamento has named them the fastest growing vendor of 2022. In the first half of 2022, Pegamento already handled 2.7 million incoming calls and 26 million contacts on social channels. In particular, contacts on social channels […]
Pegamento CEO Serge Poppes on receiving CIO Applications Europe Award
“International crowning is a mission to learn from each other” Pegamentro has recently been allowed to call itself “Top 10 Digital Process Automation Solutions provider” thanks to an international jury of CIO Applications Europe. CEO Serge Poppes sees the award primarily as a confirmation of the company’s distinctive thinking and an incentive to make customer […]
Business Acquisition Cloud Contact
Customer contact is our passion. Through every channel available to the customer. To offer solutions in the field of telephony and contact center, Pegamento founded its subsidiary Cloud Contact BV in 2018 and acquired Adatum Telecom BV in 2019. Meanwhile, we are proud to serve 300+ customers with our proprietary solutions. Now is the time […]
A driving fish through image recognition on a smartphone with 5G
Image recognition app: Did you ever think you’d see a fish drive by? You saw it right. Image recognition knows no bounds. It’s been a while now (2014) since “Fish on wheels” went viral. Did you miss it? No problem, we’ll tell you again. The Fish on wheels, (FOW) is a self-steering fish bowl on […]
Children employees of IT company in Zeist get own paycheck with ”salary”
Dozens of children of the employees of the company Pegamento were surprised with their own paper paycheck and ”salary.” It was a playful way to thank the children for all the patience they have had with their working parents. It was chosen to reward all 30 children whose mom and/or dad work at the company […]
Pegamento Wins British Award for Best Robot Driven Process Automation
Pegamento has won the Corporate Excellence Award in the “Provider of Most Customer-Focused RPA Solutions” category from British magazine Corporate Vision. Pegamento is a Dutch specialist in Robot Driven Process Automation (RPA) and Artificial Intelligence (AI). Never before has a Dutch company won this award. Among other things, we at Pegamento focus on optimally automating […]